Laurie Beauchemin is a wonderful service advisor.
She is very responsible ensuring that my Lexus was repaired appropriately and I was treated respectfully. When there was a billing problem, she inves
She is very responsible ensuring that my Lexus was repaired appropriately and I was treated respectfully. When there was a billing problem, she investigated the issue and discussed it with her supervisor telling him it was the price advertised on the Lexus website and saving me money. Looking forward to working with Laurie again with any future Lexus service.
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by Lawton Shick
Service Price Transparency
Other Employees Tagged:
Barry
Apr 16, 2024 -
Lexus of Manchester responded
Laurie is a true asset to Ira Lexus of Manchester! We're thrilled to hear about your positive experience with her and how she ensured that your Lexus was repaired appropriately while also saving you money. It's great to know that Laurie's responsible and respectful approach made your service experience enjoyable, and we look forward to serving you again with Laurie's assistance for any future Lexus service needs. Thank you for sharing your feedback!
Service and service Team is excellent!
Service and service Team is excellent!
Service and service Team is excellent!
Service and service Team is excellent!
Service and service Team is excellent!
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by Maverick
Service Price Transparency
Apr 13, 2024 -
Lexus of Manchester responded
We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
As always, today was another superior service visit with
Laurie as my service advisor. She always provides good advice with my best interest in mind.
Laurie as my service advisor. She always provides good advice with my best interest in mind.
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by dlmselifr
Service Price Transparency
Other Employees Tagged:
Barry Chase
Apr 09, 2024 -
Lexus of Manchester responded
It's fantastic to hear that you had a great experience and that Laurie provided good assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Very pleasant staff and creative in getting things done
for you. Laurie, my service manager, is the best. 10/10 recommend!
for you. Laurie, my service manager, is the best. 10/10 recommend!
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by Matt.boyd
Service Price Transparency
Apr 04, 2024 -
Lexus of Manchester responded
That's fantastic to hear! We're thrilled that you had a pleasant experience with our staff and that they were creative in assisting you. Laurie, your service manager, will be delighted to hear your kind words. Thank you for recommending us with a 10/10 rating! We appreciate your business and look forward to serving you again!
Excellent service from Ira and my service advisor,Laurie.
Laurie was efficient, prompt and gave effective attention to the details.
Laurie was efficient, prompt and gave effective attention to the details.
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by Mary
Service Price Transparency
Apr 03, 2024 -
Lexus of Manchester responded
It's fantastic to hear that you had an excellent experience and that Laurie provided efficient assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Laurie is the best Service Advisor!
She is fast, efficient, and very precise. She gets the work done right the first time and every time!
She is fast, efficient, and very precise. She gets the work done right the first time and every time!
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by Mon
Service Price Transparency
Other Employees Tagged:
Barry Chase, Chris Rhoades
Mar 27, 2024 -
Lexus of Manchester responded
That's wonderful to hear! We're thrilled that Laurie has provided you with such excellent service as a Service Advisor. Being fast, efficient, and precise is important to us, and we're glad that Laurie consistently gets the work done right the first time. Thank you for your kind words, and we look forward to passing along your appreciation to Laurie.
Ira service department went out of their way to help us
manage a large repair !!
manage a large repair !!
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by ducsaiphoto
Service Price Transparency
Mar 26, 2024 -
Lexus of Manchester responded
We're glad to hear that our service department went out of their way to help you manage a large repair. Thank you for choosing us!
As always the greeter to the mechanic everyone was
amazing, especially Laura my advisor. She was very informative and helpful.
amazing, especially Laura my advisor. She was very informative and helpful.
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by barbarachiarello
Service Price Transparency
Mar 15, 2024 -
Lexus of Manchester responded
We're delighted to hear about your amazing experience with our team, from the greeter to the mechanic! Laura, your advisor, sounds like she provided exceptional service, being informative and helpful throughout your visit. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future!
I was at the IRA Lexus Dealership today for a 5,000 mile
service on my 2024 RX350h. Laurie, my customer service representative, is always pleasant, professional, and efficient. Equally as pleasant and eff
service on my 2024 RX350h. Laurie, my customer service representative, is always pleasant, professional, and efficient. Equally as pleasant and efficient was Barry, the greeter, who attends to the vehicle. Laurie also went out of her way to ask James, a salesperson, to help me with a couple of questions regarding the use of some of the apps in the car. James was outstanding.
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by Bearsy
Service Price Transparency
Other Employees Tagged:
James Hennessey, Barry
Mar 15, 2024 -
Lexus of Manchester responded
We're delighted to hear about your positive experience at IRA Lexus of Manchester! Providing excellent service and ensuring customer satisfaction is what we strive for, and we're glad that Laurie, Barry, and James exceeded your expectations. It's wonderful to hear that Laurie is always pleasant, professional, and efficient in her role as your customer service representative. Additionally, we're glad that Barry attended to your vehicle with equal pleasantness and efficiency. We're also grateful for James' outstanding assistance with your questions regarding the use of apps in your car. Thank you for acknowledging their efforts, and for choosing IRA Lexus of Manchester for your service needs. We look forward to serving you again in the future!
I have been with this dealer for over twenty five years
and have never had a complaint. The service is always friendly, the work is done well.
and have never had a complaint. The service is always friendly, the work is done well.
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by billboyd42
Service Price Transparency
Mar 13, 2024 -
Lexus of Manchester responded
It's wonderful to hear that you've had a positive experience with us for over twenty-five years, and you've never had a complaint. Friendly service and well-done work are key elements, and we appreciate your loyalty. Thank you for sharing your long-term positive experience!
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