Lavern Ford | Page 6

New Explorer 2019 My lease was coming due in a couple months so I began my search and decided to stick with a similar model and update some features. I stopped in and My lease was coming due in a couple months so I began my search and decided to stick with a similar model and update some features. I stopped in and spoke with Jeremy about options in terms of financing,etc. The process was quick and efficient. Stopping by on President's weekend was certainly a plus. The team were looking to move vehicles and I was able to get everything that i was looking for in terms of options,features, payment. Entire process from start to finish took about 3 hours end to end. Would certainly recommend stopping in to see Jeremy and Vern for your next new ford. More

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A new lease I had a great experience at Winner Ford. They were able to get me the best deal possible to keep my payments where I wanted them to be. Everyone was v I had a great experience at Winner Ford. They were able to get me the best deal possible to keep my payments where I wanted them to be. Everyone was very courteous. More

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Great customer service This is the second car I have leased from Winner Ford of Cherry hill. Gene approached us while we were looking around the parking lot. He was friendly This is the second car I have leased from Winner Ford of Cherry hill. Gene approached us while we were looking around the parking lot. He was friendly and courteous. He asked if he could help us and I told him exactly what we were looking for and he was quick to accommodate. He listened to my concerns about how much my payments would be and how I needed to stay within my budget. Gene and Lavern ( sales manager) worked very hard to keep me within my budget. We met in the middle and I was very happy with the price and the outcome. From there Gene made the process quick and easy. We worked with Doug for our finanacing which went very smoothly. Car buying/ leasing is typically a very stressful experience and Gene made it an enjoyable one. After my lease ends I will be back to make another great deal. Thank you Gene, Lavern and Doug for all your hard work in getting me the deal I needed. More

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New Lease This is my second leased vehicle from Winner Ford. Everyone that helped me was very friendly and professional. They worked with me to get me as close This is my second leased vehicle from Winner Ford. Everyone that helped me was very friendly and professional. They worked with me to get me as close as possible to my price point. More

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New car purchase Salesperson and manager were willing to negotiate to meet our functional and financial need as well as being open to our proposals. A very "pressure Salesperson and manager were willing to negotiate to meet our functional and financial need as well as being open to our proposals. A very "pressure free" experience. More

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Great experience Everyone was friendly. Branden was thorough when explaining features of car and worked hard to get me the best deal possible. Would highly recommend t Everyone was friendly. Branden was thorough when explaining features of car and worked hard to get me the best deal possible. Would highly recommend this dealership. More

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Only concerned of their profit I purchased new ford escape, blue book value was 26,000 they raise up the price 4,000 to then give a $4000 discount. Not sure if that is just the deal I purchased new ford escape, blue book value was 26,000 they raise up the price 4,000 to then give a $4000 discount. Not sure if that is just the dealership practice but initially it was a great experience and didnt think to look up the blue book value. I traded in my 2014 escape and only got 350 when I should've just kept it. I tried to but once the paperwork was signed there was no help. I put a winch on my 2014 and attempted to get their mechanics to remove it and place on my new ford but was told by Lavern the mechanics may charge me. I then mentioned how the 4000 discount wasnt really a discount in an email to all of the salespeople involved and as the winch wasnt original for my trade in, putting it on my new car shouldn't be too much to ask. They continued to stall and say someone would get back to me until it was gone. Also, upon signing paperwork I was told about VIP by Doug and after finishing I was told how I could come for free oil changes and fix flats but after calling their mechanics i was informed i wasnt actually signed up for VIP. I requested if i could be added for free with all the bad experiences I was receiving but was not given any response or reply moving forward. Initially it was a good experience, I would just remind anyone doing business remember everything about your trade in, as well as reading your paperwork thoroughly. It's my fault that I expected the employees to actually have the same enthusiasm and concern after the deal they had prior. Hard lesson reminded to me as these things I already knew but the cool environment had me drop my guard. More

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Best car dealership experience yet This is my third vehicle purchase from Winner Ford in about 12 years. Going in with a level of confidence is great but the most important deal is the This is my third vehicle purchase from Winner Ford in about 12 years. Going in with a level of confidence is great but the most important deal is the one that I’m doing right now. It was good to see Laverne Ford was now with management, an appropriate place I knew, having dealt with him in the past. He introduced me to Branden Wright, a nice energetic but not pushy sales representative. We discussed my intent and all went well from there. This was my best experience to date, proving to me Winner Ford is a place where service is still exists. First time buyer or seasoned shopper, I would recommend Winner Ford to anyone! More

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Great experience! Winner Ford did a great job and they truly are a Winner in my eyes! From the internet pre-sales process all the way through the deal, they were helpf Winner Ford did a great job and they truly are a Winner in my eyes! From the internet pre-sales process all the way through the deal, they were helpful, friendly and knowledgeable. Eric Medina, Jeremy Robertson, Vern Ford, Joe Morin, and Ken Witman were all great. Jeremy and Vern made sure we were comfortable and had anything we wanted. Joe Morin worked his magic on my trade-in to get me the most value. Ken Witman worked the numbers many different ways to see what was best for me. He explained al options and was very thorough. Overall it was great experience. I will be going back to Winner for my next car. More

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The customer service exceeds a five start! Everyone was acc The customer service exceeds a five star! Everyone was very accommodating and worked hard to meet my needs. I would recommend Winner Ford when purchas The customer service exceeds a five star! Everyone was very accommodating and worked hard to meet my needs. I would recommend Winner Ford when purchasing a new vehicle! My mom also came in 4 days later and purchased a new Ford Explore. Kim worked hard via text messaging, to gain my Sale. She was very welcoming and warming once in the dealership. Lavern would not take no for an answer lol. He worked his magic to ensure that I had numbers that I wanted. He has warm energy and provided excellent customer service. Branden was an awesome sales rep. He took his time to explain the features on my vehicle and also was available by text when I needed assistance. Very friendly, motivated to do his job and most importantly he showed that he cared. More

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