Lawrence Frazier | Page 6

Mark was great the whole time he was focused on meeting our needs and moving us forward. Fun chat no pressure or anything like that. Just really engaged with us. Knowledgeable, funny, and attentive. our needs and moving us forward. Fun chat no pressure or anything like that. Just really engaged with us. Knowledgeable, funny, and attentive. More

by terryfhorne Verified Customer Verified Customer

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Clean , resourceful, polite . Cody was such a huge help when I needed my oil change & she was a pure delight . So was the entire team ! Mr. Lorenzo & Mr. Lawrence are my go to guy Cody was such a huge help when I needed my oil change & she was a pure delight . So was the entire team ! Mr. Lorenzo & Mr. Lawrence are my go to guys & the lovely ginger that sits upfront ! He’s peachy the entire staff is welcoming More

by KeKe Verified Customer Verified Customer

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Everyone was extremely helpful and willing to work with us to pick the perfect vehicle. us to pick the perfect vehicle. More

by ESLATER51 Verified Customer Verified Customer

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Had my new Kia for just over a year. Service staff continues to be phenomenal from initial greetings through the waiting time period, while work is being professional executed, to final Service staff continues to be phenomenal from initial greetings through the waiting time period, while work is being professional executed, to final returning of my keys!! More

by New Kia owner! Verified Customer Verified Customer

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I wanted to pay for my vehicle in full but the finance person said that I would not get the rebates if I did so and needed to finance a minimum required amount to qualify for the rebates. He said I could person said that I would not get the rebates if I did so and needed to finance a minimum required amount to qualify for the rebates. He said I could later pay in full. I believe it was unethical not to be told that when I do that I would still pay thousands in interest even though the loan was only a month or two old. The payoff was roughly $15,500 on $10,500 after one month. Maybe I missed the fine print and what your finance department did was legal, but I believed to be unethical. More

by Raymondedelmann Verified Customer Verified Customer

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Excellent service; easy to make an appointment; a nice lobby; make car is running great lobby; make car is running great More

by SEAN.E.BECK Verified Customer Verified Customer

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Bought 4 previous vehicles from JBA from 2017 to 2019. Recently returned to Maryland from Florida. Always had a pleasant experience so there was no question who I'd buy from again. Recently returned to Maryland from Florida. Always had a pleasant experience so there was no question who I'd buy from again. More

by DAN.SEDESSE2 Verified Customer Verified Customer

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Was close and gave me the best deal. Most important the sales people were not pushy Most important the sales people were not pushy More

by meinhelray Verified Customer Verified Customer

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The process was very easy. I knew the care I wanted and we were able to quickly complete the transaction. Great communication along the way. I knew the care I wanted and we were able to quickly complete the transaction. Great communication along the way. More

by Missy Verified Customer Verified Customer

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Excellent customer service , I am a very satisfied customer . I was treated so well . I will recommend your services customer . I was treated so well . I will recommend your services More

by haniellalajoie Verified Customer Verified Customer

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