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Lawrence Kramer
Lawrence Kramer at Genesis of Englewood powered by Benzel-Busch

Lawrence Kramer

Customer Experience Manager

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Lawrence Kramer

May 09, 2024

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Employee Rating

Amazing service with the best people to work with. Had constant communication with everyone I was working with and was able to get a deal fairly quickly. More

by DAVELL.MARTINEZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Jeff Chun, Cristopher Almanzar, Steven Sundar, Neil Fraser, Matthew Paparazzo, Chuck Bond, Katherine Reyes, Tamara Mendoza

Helpful 1
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May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that our team provided the best service possible. Constant communication is key to ensuring a smooth and efficient process, and we're glad that we could keep you informed every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

May 06, 2024

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Amazing experience. !!! Everyone is extremely knowledgeable and super friendly. Would highly recommend to anyone and everyone More

by Anthonyrannou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Hill, Clinton Ma, Jeff Chun, Steven Sundar, Neil Fraser, Matthew Paparazzo, Chuck Bond, Katherine Reyes, Tamara Mendoza

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May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

Absolutely delighted to hear about your amazing experience! We're thrilled that our team's knowledge and friendliness made your visit exceptional. Thank you for your enthusiastic recommendation—we couldn't ask for better feedback. Warm Regards, Michael Hill mhill@benzelbusch.com

April 28, 2024

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Employee Rating

Excellent service They gave me their best price up front and I appreciate the direct approach More

by ROBERTROSENBLATTESQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Jeff Chun, Steven Sundar, Neil Fraser, Matthew Paparazzo, Chuck Bond, Katherine Reyes, Tamara Mendoza

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May 06, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! Providing transparent and upfront pricing is a cornerstone of our commitment to excellent service. We're thrilled to hear that you appreciated our direct approach. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Warm Regards, Michael Hill mhill@benzelbusch.com

April 07, 2024

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The dealership and all of its employees were professional and courteous. Took plenty of time w me and did not rush me to make a decision. Very wonderful experience More

by Goldengirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Jeff Chun, Steven Sundar, Neil Fraser, Matthew Paparazzo, Chuck Bond, Katherine Reyes

Helpful 2
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Apr 09, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our dealership and team to be professional, courteous, and attentive to your needs. At our dealership, we believe in providing each customer with the time and attention they deserve, without any pressure to rush decisions. It's wonderful to hear that you had a very positive and wonderful experience with us. Best Regards, Michael Hill mhill@benzelbusch.com

Apr 09, 2024

Goldengirl responded

Excellent dealership

January 29, 2024

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Employee Rating

A great experience. Jeff was very knowledgeable and personable about the Genesis vehicles. After considering and test driving all the competitor, I had the best experi More

by brucecrosen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Hill, Clinton Ma, Jeff Chun, Cristopher Almanzar, Steven Sundar, Neil Fraser, Neysha Ortiz, Matthew Paparazzo , Joseph Small

Helpful 3
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Feb 10, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your great experience with Jeff and the team at Genesis Englewood. We are delighted to hear that Jeff's knowledge and personable approach, along with the quality of our Genesis vehicles, helped make your decision clear and enjoyable. Regards, Michael Hill mhill@benzelbusch.com

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