Lazaro Alonso-Hernandez

Nothing has changed at this dealership. May be different management but the same shady practices! Mind you it is still owned by the same folks who have profited big time with unethical sell May be different management but the same shady practices! Mind you it is still owned by the same folks who have profited big time with unethical selling practices. Thank God I bought the extra bumper to bumper coverage. I haven’t had the car a year and it broke down this week. And yes I have had all maintenance done by Hilliard Automotive since buying the car. I towed the car Friday evening and a salesperson told me to see him Saturday morning. “They would make it right”. NOT Want to make it right? Swap this piece of smoked in car for one that actually might be drivable and breathable in!! And close to being worth what I paid for this car! I am refiling complaints with the Federal Trade Commission, State Attorney Generals Office, BBB and Nissan Corporate naming the owner of this dealership. Other dealerships have been successfully taken to court by states AG’s office. I encourage other victims to do the same so they have sufficient evidence to hold them accountable! More

Report | Print

Horrible customer service and unethical sales practices. Beware of forced TLP fee( total loss protection) sales manager removed offer after we were there for several hours and in final stage of purchase a Beware of forced TLP fee( total loss protection) sales manager removed offer after we were there for several hours and in final stage of purchase as we requested this fee removed. Should not be forced to pay for loss protection for purchase of another vehicle at that dealership should this one get totaled. Refused to show terms of this protection beforehand as well. Aggressively pulled back offer when we challenged the cost. SHADY place and practices. Found better deal same day at different dealership- no mention of TLP at that dealership More

Report | Print