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Leah Hummell

Overview Reviews (76) Inventory (368)

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Leah Hummell

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Leah Hummell

Service Advisor

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

Dog mom🐕 Truck enthusiast Camping fanatic Lover of crafts/DIY projects

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4.7

76 Reviews

Dog mom🐕 Truck enthusiast Camping fanatic Lover of crafts/DIY projects

Overview Reviews (76) Inventory (368)

Dealership Experience

1 yr, 4 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

English

4.7

76 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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76 Reviews of Leah Hummell

April 16, 2024

Dealership Rating

Employee Rating

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁 He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁 More

by Justonelove0905

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Early, Martin Folk, Chad Conover, Jordan Arendall, Doug Fitzgerald, Wyatt Cronk, Daniel Johannessen, Alyssia Griffith, Memphis Brewington

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Apr 17, 2024 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team truly enjoyed working with you, and it's wonderful to hear that they took care of you. We wish you all the best and hope to see you again!

February 25, 2024

Dealership Rating

Employee Rating

Appreciate customer service and pickup service is very convenient. Prices are a bit high but have piece of mind about tech service. convenient. Prices are a bit high but have piece of mind about tech service. More

by PENN55CJGANN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Schmelzle

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Feb 26, 2024 -

Sunset Ford responded

Thank you for taking the time to share this with us! Our team is here for any future needs, and we hope to work with you again!

February 16, 2024

Dealership Rating

Employee Rating

Always has a smile on her face and very responsive to messages left. Goes above and beyond. messages left. Goes above and beyond. More

by Boatdave

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Memphis Brewington

Helpful 0

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Feb 19, 2024 -

Sunset Ford responded

Thank you for the great review! Our team appreciates your business, and we will see you next time!

February 14, 2024

Dealership Rating

Employee Rating

My first experience at this dealership was fantastic. I had called a couple other Ford dealers to try and schedule a recall service and they were scheduling over a month out, but I needed it done quickly I had called a couple other Ford dealers to try and schedule a recall service and they were scheduling over a month out, but I needed it done quickly for a last minute long trip. They were able to work my vehicle in for a recall service and preventive maintenance and I expected to leave it for at least a couple of days, but they got it done same day! Leah was incredibly helpful, knowledgeable, and kind. I will never go anywhere else! More

by BMC

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 15, 2024 -

Sunset Ford responded

Thank you so much for the great review and your business. Our team truly enjoyed working with you, and we hope to work with you again!

February 08, 2024

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Employee Rating

Sunset Ford provides me great service. Leah is an exceptional service writer and adds to Sunset Ford's service reputation. Leah is an exceptional service writer and adds to Sunset Ford's service reputation. More

by Happy Camper

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 09, 2024 -

Sunset Ford responded

Thank you so much for the outstanding review and your business! Our team wishes you all the best, and we hope to have the chance to work with you again!

January 22, 2024

Dealership Rating

Employee Rating

Everything was great great great great great great great great great great great great great. great great great great great great. More

by Robertschumann

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 23, 2024 -

Sunset Ford responded

Thank you so much! Our team appreciates your business, and we will see you next time!

January 17, 2024

Dealership Rating

Employee Rating

I was completely satisfied with all services at sunset ford and will continue to use them for service ford and will continue to use them for service More

by jondeldeb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Memphis Brewington

Helpful 0

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Jan 18, 2024 -

Sunset Ford responded

We appreciate the great review and your business! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

January 17, 2024

Dealership Rating

Employee Rating

Great place to do business with. I bought my car from another dealer since in 2020 no one had cars. But, I come to Sunset for all service. I bought my car from another dealer since in 2020 no one had cars. But, I come to Sunset for all service. More

by DWEHLERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rental person.

Helpful 0

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Jan 18, 2024 -

Sunset Ford responded

Thank you for the great review and your business. We always enjoy working with you and will see you next time!

January 17, 2024

Dealership Rating

Employee Rating

Leah and Sinset Ford Service are both fantastic. They take care of you and your car service needs. We highly recommend them both. They take care of you and your car service needs. We highly recommend them both. More

by grumpyak

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Mathis

Helpful 0

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Jan 18, 2024 -

Sunset Ford responded

Thank you so much for the great review and recommendation! Our team enjoyed working with you, and we hope to see you again!

January 12, 2024

Dealership Rating

Employee Rating

The service dept is very poor, just asking for air in my tires seems to be a chore tires seems to be a chore More

by UNITEDMO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Jan 15, 2024 -

Sunset Ford responded

We are sorry that you were dissatisfied with your experience. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101 or jtheutel@sunsetford.com

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