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Leah Sneed
Leah Sneed at Penske Chevrolet Of Cerritos
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Leah Sneed | Page 2

Sales Representative

Penske Chevrolet Of Cerritos

18605 Studebaker Rd
Cerritos, CA 90703

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Leah Sneed

February 04, 2024

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Employee Rating

Took my car to get an oil change with no damages and when I went to pick it up I got it back with damages to the right side mirror. More

by Anab
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 13, 2024

Penske Chevrolet Of Cerritos responded

Anab, Please know that we take your feedback seriously, and we would like to discuss your concerns regarding your recent visit to our Service Department for an oil change. Please send me an email with your preferred contact information to discuss this further. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

February 04, 2024

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Employee Rating

Very easy to work with. No games when it comes to the pricing. After the paperwork was signed and the deal was done they called back the next day and said they found us a be More

by POPEJOHND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fidel in finance

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Apr 13, 2024

Penske Chevrolet Of Cerritos responded

We're pleased to hear you had such a positive experience with our straightforward procedures at Penske Chevrolet of Cerritos. Appreciate your feedback and nod towards our effort in securing an improved interest rate for you.

January 28, 2024

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Employee Rating

Overall pleasant experience but there needs to be beverages for people purchasing cars that are there for 6 hours. More

by nicole
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Issac 5 stars

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Apr 13, 2024

Penske Chevrolet Of Cerritos responded

Hello Nicole, We appreciate you taking the time to leave your review for us at Penske Chevrolet of Cerritos. If you would like to discuss the feedback you've shared about our facilities, please reach out to me with your preferred contact information. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

January 23, 2024

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Employee Rating

The service is always well, especially when I work with Adriane. He’s awesome and the best. More

by TRUEREED56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reed Amiri

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Apr 13, 2024

Penske Chevrolet Of Cerritos responded

We appreciate your feedback and are glad to hear that Adriane provided exceptional service. It's our goal at Penske Chevrolet of Cerritos to always meet the needs of our customers. Thank you for your support!

January 21, 2024

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My appt was never scheduled or confirmed I was pleased I was still taken in. More

by Roxanne Corral
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2024

Penske Chevrolet Of Cerritos responded

We appreciate your understanding and flexibility with the scheduling mix-up at Penske Chevrolet of Cerritos. We're glad we got everything sorted out to your satisfaction. Thanks for the positive rating!

January 11, 2024

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Employee Rating

Got an appointment for an oil change very easily. Price was fair however tire rotation which used to be included is now a 44 dollar charge. More

by TONYBAYUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerammy Sanchez

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Apr 13, 2024

Penske Chevrolet Of Cerritos responded

We appreciate you choosing Penske Chevrolet of Cerritos for your oil change. It is great to hear that the scheduling process was seamless, though we understand the concern over tire rotation pricing. Values like quality and fairness guide our service offerings every day.

January 02, 2024

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Employee Rating

Our experience with the sales person (Leah Sneed) was great. She was thorough and patient. She was knowledgeable about the subject. She put in the extra effort with the cleaning of the vehicle. Good More

by mikemetier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Helpful
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Apr 13, 2024

Penske Chevrolet Of Cerritos responded

Thank you for your review. We're glad to hear that Penske Chevrolet of Cerritos Sales employee and our paperwork department could meet your expectations. Your feedback about the vehicle cleaning effort is much appreciated.

December 25, 2023

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Employee Rating

Leah Sneed provided very good service. Patient and careful demonstration the vehicle I am interested. More

by tzuhuan33640
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barun Afkhamnejad

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Apr 12, 2024

Penske Chevrolet Of Cerritos responded

We appreciate your positive feedback about Leah Sneed's service and her careful demonstration of the vehicle you're interested in at Penske Chevrolet of Cerritos. You support means a lot to us.

December 12, 2023

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Employee Rating

The sell person was friendly, helpful, and anderstanding. Try her best to get us out of there fast. Even do we miss the doctors appointment. More

by ro19982002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Dec 15, 2023

Penske Chevrolet Of Cerritos responded

We appreciate your review and rating about Penske Chevrolet of Cerritos. It's good to hear our sales team was diligent in attempting a swift service. Please reach out if future assistance is needed.

December 05, 2023

Dealership Rating
Employee Rating

The services is excellent but they lei to much, interest rate told me will 8 but it was 8.9, got extra charged for tires, car alarm, tires warranty etc. Other than that got good services. More

by jmlemus562
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nicola Alhersh, Reed Amiri

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Dec 06, 2023

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and am glad you received excellent services. I would, however, like the opportunity to discuss the charges you received from our Service Team for your tires and car alarm. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

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