"Best Car Buying Experience Ever"
Lee Dickie was so honest, helpful (even when it didn't serve him), organized and knowledgeable. I'll never buy another car from anyone else.
"Quick and easy!"
- Angela Franks
This was the best experience we have ever had with a dealership. Once we found the car we wanted we were out of there in an hour, signed sealed and delivered!
We really appreciated the expedient service!
This is my 5th vehicle purchase from Don Hewlett Chevrolet in Georgetown and I couldn't be happier. That's why I keep going back, not just for purchases but for service as well. This dealership has always treated me like family. Lee Dickie made certain I was treated right from start to finish and Steven with the accessories department was great to work with. I had a lot of accessories added to the vehicle at the dealership and I am very happy with my purchases. Not only that, I got a great deal on my new truck! This is truly a one stop shop for all your vehicle needs....especially if you are a Chevy person like me!
Everyone exceeded my expectations. Lee Dicjey was patient, accommodating and informative. I never felt pressured at any time. Finance was also amazing and put together the best deal and payments for me. Great team!
"Read the Fine Print "
Over all I'm exceedingly pleased with the car we purchased! The entire staff is very friendly and my salesman was very good at building buyer confidence and rupour. He really was patient with me being picky and was very nice to my 1yr old who tagged along. The front secretary was EXCEPTIONAL ? My two girls were treated like princesses and not once did we feel like they were an inconvenience to the staff. WHICH IS SAYING A LOT!!!!
My only issue that bothers me is being assessed with a "dealer tax" (to compensate for THEIR inventory) and "documentary fee" that totaled nearly $200. BOTH are NOT required to be added to the cost of the vechile. If they had been explained I would have payed those fees rather than FINANCE them.
The first offer on my trade in was a bit low. When I said I had been offered $500 more at another dealership, they countered with a very fair amount, which I appreciated. Still, if I hadn't been on my toes I would have lost out by $600 on my paid off trade in.
In closing.. no matter how fabulous and wonderful the customer service is... this is a car dealership.. read the fine print.
Don't buy the extra warranty!!! If it's offered you don't need it... if it is not offered DON'T buy that vechile!
Read the fine print, ask questionsn, and remember the ball is in your court and you can travel if you want to.
Other Employees Tagged:
, The wonderfull lady at the front desk!!!!! I don't know her name!!!&
"Fantastic First Car Purchase"
Let me begin by saying I have always dreaded car dealerships and salespeople. That was until I met Lee Dickie and company at Hewlett. Lee has dealt with my family for years, and when it was time to buy my first car on my own, he treated me like I had purchased 10 vehicles from him. I had a a lot of concerns about the car buying processes, but everyone was great and gave me great service all around. I can't say enough about how easy and smooth these guys made my purchase!
I was very pleased with the service I received. I was especially pleased with Mr. Lee (shuttle service) who not only dropped me off at home, but also picked me up to get my vehicle after it was serviced. I had some warranty work (crankshaft seal replaced) completed besides my oil change and tire rotation. The only thing I would improve is my tire rotation experience. My valve stem cap on one of my tires was missing. I noticed it when I arrived at my home. The cap was either not tight enough or was not put on at all. I would recommend more attention to that detail of my service experience. I am still very pleased with Mr. Hewlett's dealership and will continue to be a loyal customer.
"Excellent Customer Service"
The guys at the dealership were great, courteous, and were more than willing to help me purchase the vehicle that I wanted. Best experience in a car dealership.
"Third Chevrolet Equinox"
- smith, meme68
Our experience with Lee Dickie buying a new Chevrolet Equinox was made easy. Went to Hewlett to get a Oil Change in our other vehicle & came home with a new 2015 Chevrolet Equinox. Thank you Lee for all your help.
Patsy and Ricky Smith, Austin, TX
This the 3rd car we have purchased from Lee Dickie. Always a rewarding experience. He is always willing to go the extra mile for us
Thanks Lee, we love our new 2015 Lacrosse !!!!!!!.