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Lee Ferguson
Lee Ferguson at Koons Kia of Owings Mills

Lee Ferguson

Service Manager

Koons Kia of Owings Mills

9610 Reisterstown Rd
Owings Mills, MD 21117

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5 Reviews

Lee has helped Koons Lincoln-Mercury/Volvo win three President's Awards.

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5 Reviews

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5 Reviews of Lee Ferguson

June 09, 2025

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Employee Rating

The service was good. I didn't have to wait long. I would highly recommend. More

by dellapur
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Koons Kia of Owings Mills responded

Thanks for the recommendation and trust in our team at Koons Kia of Owings Mills!

February 18, 2024

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It marbles services. Kind and professional staff. My car looks like new after it washed and cleaned. More

by Debremihiret Yirgu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Mullins, Bruce Silvers

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Feb 19, 2024

Koons Kia of Owings Mills responded

Thank you for the review! We appreciate the kind words about the Koons Kia of Owings Mills team and hope to see you again down the road!

March 12, 2022

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My service experience was satisfactory after I returned the car because service related issues were fixed. More

by jwatkinstwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Mullins, Bruce Silvers

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Mar 14, 2022

Koons Kia of Owings Mills responded

Thank you for allowing us the chance to make things right for you. I sincerely apologize that you had to make another trip to our dealership, but I'm glad that your concerns were resolved. If there is anything further that I can do to assist you, please contact me directly. Thank you, Dan Reid - Service Manager - dan.reid@koons.com

January 27, 2022

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The dealership is very nice Mr Firestein in service is The dealership is very nice Mr Firestein in service is the nicest person to deal with. More

by HF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 27, 2022

Koons Kia of Owings Mills responded

Thank you for sharing this terrific feedback! We are delighted to have earned your support here at Koons Kia of Owings Mills and we hope to welcome you back for your future service needs.

August 16, 2016

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Phenomenal experience! Excellent customer service, excellent work by the technicians and service team!!! I will definitely continue taking my service business to Koons! T More

by melissa.ferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Silvers

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Aug 16, 2016

Koons Kia of Owings Mills responded

Thanks for the review!

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