Lee Robbins | Page 3

Seemed like. Good place to deal got in and out quick. Seemed like good people Good place to deal got in and out quick. Seemed like good people More

by MGELBACH Verified Customer Verified Customer

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I would recommend Shottenkirk on Broadway to any and everyone. Rick was very helpful during the buying process and Nolan explained the purchasing package thoroughly. Josh navigated me through the inte everyone. Rick was very helpful during the buying process and Nolan explained the purchasing package thoroughly. Josh navigated me through the interior settings - buttons and gadgets so I felt confident before leaving the dealership. I thank you all. More

by CJHEMP85 Verified Customer Verified Customer

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Everyone, from the time I arrived,to when I drove away in my new car were professional, knowledgeable. Efficient, and extremely friendly. Would highly recommend shottenkirk team and business to all. Thanks t my new car were professional, knowledgeable. Efficient, and extremely friendly. Would highly recommend shottenkirk team and business to all. Thanks to all. More

by stevieleed Verified Customer Verified Customer

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Dear Shottenkirk Toyota Quincy, I hope this message finds you in high spirits, as I write to express my deepest gratitude for the unparalleled professionalism and outstanding service I experienced duri finds you in high spirits, as I write to express my deepest gratitude for the unparalleled professionalism and outstanding service I experienced during my recent purchase of a 2017 Nissan Rogue from your dealership. From the moment I entered your showroom, it was evident that your team's commitment to excellence was second to none. The warm welcome I received made me feel like a valued customer, and I was immediately put at ease by the friendly and knowledgeable staff. I was particularly impressed by the expertise and attention to detail of my sales representative, who guided me through the entire purchasing process with utmost professionalism. Their in-depth knowledge of the Nissan Rogue and their willingness to patiently answer all my questions left me feeling confident and well-informed. But it wasn't just the sales team that stood out; every member of your staff I encountered was courteous, attentive, and genuinely dedicated to ensuring my complete satisfaction. From the finance department to the service center, everyone went above and beyond to make my experience seamless and memorable. The care and diligence taken in preparing my vehicle for delivery were truly noteworthy. The Nissan Rogue I drove off the lot was immaculate, both inside and out, and the level of maintenance and detailing performed was a testament to the pride your team takes in delivering top-quality vehicles to your customers. Beyond the exceptional customer service, Shottenkirk Toyota Quincy truly exemplified a commitment to transparency and honesty throughout the transaction. There were no hidden fees or surprises, and I felt that I was treated with the utmost respect and fairness, making the entire process stress-free and enjoyable. I would be remiss if I didn't mention the sincere gratitude I have for the ongoing support and assistance I have received from your service department. The dedication they have shown in promptly addressing any concerns or inquiries I have had has been nothing short of remarkable, further solidifying my confidence in your dealership. In conclusion, Shottenkirk Toyota Quincy has set the gold standard for professionalism, integrity, and customer service. It is with great pleasure that I extend my heartfelt appreciation to each member of your team for their unwavering commitment to excellence. You have not only gained a satisfied customer, but an enthusiastic advocate who will sing your praises to all who lend an ear. Thank you once again for making my purchase of the 2017 Nissan Rogue an experience I will cherish for years to come. With warmest regards, Very Happy Customer, Bill McDonald More

by BILL MCDONALD Verified Customer Verified Customer

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No communication whatsoever, rarely got a phone calls back when it came to being updated on the car I bought. Wasn’t sure I was able to catch a problem significant with the car when they didn’t after doi back when it came to being updated on the car I bought. Wasn’t sure I was able to catch a problem significant with the car when they didn’t after doing inspection. Don’t recommend doing business with the salesman JJ again either wasn’t very helpful wouldn’t return my calls never shook my hand never felt like I was valued or appreciated there. Even had to take my own plates off the car and transfer to my new car myself after not being offered any help with it. Defiantly the worst car buying experience I’ve ever had! More

by campbelladam555 Verified Customer Verified Customer

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Very professional and knowledgeable. People were very kind and made me feel welcome. Dealership was clean and comfortable. People were very kind and made me feel welcome. Dealership was clean and comfortable. More

by TARKIM5177 Verified Customer Verified Customer

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Just bought my 5th and 6th car from Shottenkirk Toyota. They always take good care of me. I've bought 4 of those from Jake Ames. He is good and always takes care of me. They always take good care of me. I've bought 4 of those from Jake Ames. He is good and always takes care of me. More

by TODDAHASTINGS Verified Customer Verified Customer

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The dealership does work hard to meet your needs. The only thing is they push a lot of add on that runs your total up, not fully enclosing the cost of these benefits or add on. The only thing is they push a lot of add on that runs your total up, not fully enclosing the cost of these benefits or add on. More

by MGERMANN44 Verified Customer Verified Customer

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Great customer service, and all the staff are nice and professional. I wish however, that the price for the car and trade in would have been more negotiable. professional. I wish however, that the price for the car and trade in would have been more negotiable. More

by TNTOOPS05 Verified Customer Verified Customer

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Richard Santiago is the best guy to talk to get a car from. He is awesome. I got 2 cars from him so far and didn't have no problems yet. I give him a 5 star for sure. from. He is awesome. I got 2 cars from him so far and didn't have no problems yet. I give him a 5 star for sure. More

by CORYNSARGE2008 Verified Customer Verified Customer

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