Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster | Page 2

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
745 Reviews
4.9

745 Reviews

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745 Reviews of Lee Schuster

September 22, 2026

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Employee Rating

The service was actually more than excellent. My service guy was Lee and he was very professional. More

by RickC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali , Eddy in sales

Sep 23, 2026

Toyota of Richardson responded

We are overjoyed to hear about your experience with us, Rick! It means a lot to know that Lee made such a strong impression with his professionalism and attentive service. We will be sure to pass along your kind words to him. Thank you for taking the time to share your feedback, and we look forward to serving you again.

September 20, 2026

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Employee Rating

Great customer service and service specials. Would recommend to anyone looking for exceptional service with reasonable prices. More

by whitman2152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Toyota of Richardson responded

We are delighted to hear about your experience! Knowing that our team delivered exceptional service at reasonable prices means a lot to us. Thank you for taking the time to share your feedback and for recommending us to others.

September 16, 2026

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Employee Rating

Great service, clean facility and efficient service timing. I don’t know how they get it all done but they do. Vehicle has been properly taken care of and I come a distance. Nothing but positive exp More

by Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Sep 18, 2026

Toyota of Richardson responded

We are grateful for such a thoughtful and detailed review, Wilson. It means a lot to hear that you continue to make the trip to visit us, and that our team has consistently taken good care of your Toyota over the years. Lee and Brandon will be glad to know their knowledge and dedication stood out to you. Keeping a vehicle running well past 200,000 miles takes commitment on your part, and we are proud to play a role in that journey. We look forward to seeing you again next time.

September 14, 2026

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Employee Rating

Patrick was very helpful very professional. Will come back soon to this awesome team at Toyota of Richardson More

by Kai
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 17, 2026

Toyota of Richardson responded

We are ecstatic to hear about your visit with Patrick and the team! It is great to know that you felt well taken care of and that the experience left such a positive impression. We look forward to welcoming you back soon.

August 28, 2026

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Employee Rating

Patrick was very helpful and professional and I appreciated all the info he provided regarding the maintenance services. I am also thankful for the discount on the alignment. Car drives perfect, ve More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Kelley

Aug 31, 2026

Toyota of Richardson responded

Thank you for sharing this feedback about your recent visit! It is great to hear that Patrick took the time to walk you through your maintenance services and made the experience feel informative and straightforward. We are also glad the alignment discount was helpful and that your car is driving just the way it should. We will be sure to pass your kind words along to Patrick and the team!

August 25, 2026

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Everyone was nice and helpful. It was my first time and I’ll definitely go next time More

by ihsan_altungok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Toyota of Richardson responded

Thank you for sharing your experience with us! It is great to hear that you felt welcomed and well taken care of during your first visit. We look forward to seeing you again next time!

August 14, 2026

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Extremely quick and helpful during the whole process. Made going in for service easy. Would go again More

by ameeralikhan003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Waleed Khan

Aug 20, 2026

Toyota of Richardson responded

Thanks for sharing this! It is great to hear that your service visit went smoothly and that our team was able to make the process quick and easy for you. We look forward to seeing you again next time you need us.

August 08, 2026

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Employee Rating

I took my car in for service and received prompt, courteous assistance. The team communicated clearly and handled everything efficiently. When I arrived, two staff members came over right away and li More

by HRon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gersson V Alvarenga

Aug 13, 2026

Toyota of Richardson responded

We are privileged to hear that your service visit went so smoothly. It means a lot to know that our team greeted you quickly, listened carefully, and kept you informed throughout the process. Transparency and clear communication are things we work hard to deliver, and it is rewarding to hear that those efforts came through during your visit. We look forward to being here for you the next time your vehicle needs attention.

July 16, 2026

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Employee Rating

The service people at Richardson Toyota, are always on top of it. They keep you informed & helpful. More

by Bobbyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran, Lee was excellent

Jul 17, 2026

Toyota of Richardson responded

Thank you for sharing this! It means a lot to hear that our service team consistently keeps customers informed and makes the process easy. We work hard to make sure every visit feels straightforward and attentive, and it is great to know that comes through. We look forward to seeing you again next time!

July 15, 2026

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Employee Rating

Casey is the best! He is professional, patient, knowledgeable and always goes the extra mile for me. He is a definite asset to Toyota! More

by clillis177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran, Casey is the best! He is professional, patient, knowledgeable and always goes the extra mile for me. He is a definite asset to Toyota!

Jul 16, 2026

Toyota of Richardson responded

We are absolutely thrilled to hear about your experience with Casey! It is wonderful to know that his professionalism, patience, and dedication have made such a positive impression on you. We agree that he is a true asset to our team, and we will be sure to pass along your kind words to him. Thank you for taking the time to share this feedback with us!

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