Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster | Page 52

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
757 Reviews
4.9

757 Reviews

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757 Reviews of Lee Schuster

September 22, 2023

Dealership Rating
Employee Rating

Great customer service. Got me in and out and did a great job helping out More

by awelsh2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran, Taylor

Sep 22, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

September 22, 2023

Dealership Rating
Employee Rating

Great service from start to finish. Great team! Toyota of Richardson management should or be very proud. More

by bfrombigd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Sep 22, 2023

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

September 17, 2023

Dealership Rating
Employee Rating

Very good service facility with nice lobby and great coffee machine with lots options type of drinks! More

by dannychensr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Sep 18, 2023

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

September 17, 2023

Dealership Rating
Employee Rating

Take little longer than expected But every thing else is very good professional Thanks a lot More

by thanhnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

September 16, 2023

Dealership Rating
Employee Rating

Lee is great to work with! We pass two other Toyota dealers to com to Toyota of Richardson. More

by weilstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Toyota of Richardson responded

Thank you! It means a lot to us to know that our team member, Lee, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

September 15, 2023

Dealership Rating
Employee Rating

Lee was very helpful in handling my issue and was done in a timely manner More

by avalon2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Toyota of Richardson responded

I'm happy my team could help! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Maria Arenas, Customer Relations Manager

September 14, 2023

Dealership Rating
Employee Rating

I was pleased with the service that provided to my vehicle. This staff is always helpful. More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Toyota of Richardson responded

I'm happy to hear it, Renee! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

September 14, 2023

Dealership Rating
Employee Rating

Toiled of Richardson ROBEB me dugout fixing my car I AM NOT REcomending this place NE MO More

by mshenkutte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donald Maddran

Sep 14, 2023

Toyota of Richardson responded

Hi. We take customer satisfaction very seriously here at Toyota of Richardson, and we’d like to get more information about your experience to see what we can do to help. Please reach out to me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

Sep 14, 2023

mshenkutte responded

My car's indicates that traction is off and Engine light was ON and the guy told me to pay 180 dollar for inspection, then after a couple of hrs called me to pick my car which is fixed and OK to drive,but the same probleb happened after 72 hrs. What the heck is this?

September 13, 2023

Dealership Rating
Employee Rating

Everyone was kind and took great care of me and my car. Lee Schuster, my advisor, made sure that he took care of everything I needed and did it quickly. He explained the results and let me know when I ne More

by Life Toyota Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Sep 13, 2023

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

September 08, 2023

Dealership Rating
Employee Rating

I have always received very good service. Lee Shuster is my service person. He has always been accommodating and pleasant to work with and knowledge of my needs. More

by spkimbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Sep 08, 2023

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Lee, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

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