Lee Velazquez | Page 13

Muy amable desde que llege a mi cita, me explico cada detalle que se nesesita en el arreglo de mi carro, un exelente servicio! Mucha gracias:) detalle que se nesesita en el arreglo de mi carro, un exelente servicio! Mucha gracias:) More

by AGUILERADIANA28 Verified Customer Verified Customer

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I had to tow my car to the Dealership, and they took good care of it. They texted me and said they had the car and was in good hands. The service was great. Thanks care of it. They texted me and said they had the car and was in good hands. The service was great. Thanks More

by DOUGLAS.BAKER Verified Customer Verified Customer

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Very satisfied with the service department. Lee was helpful and took care of things. I was extremely unhappy when I had to walk out to the parking area to retrieve my car instead of it being c Lee was helpful and took care of things. I was extremely unhappy when I had to walk out to the parking area to retrieve my car instead of it being close to the exit and under cover. Very poor design and not customer friendly. More

by SCBLANKENSHIP4 Verified Customer Verified Customer

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This is a very good car dealership you can find a car you like easily. I like the new staffs approach than before because he is friendly and dedicated to customers. I hope they will keep that good thing so a like easily. I like the new staffs approach than before because he is friendly and dedicated to customers. I hope they will keep that good thing so all customers will come back. More

by Thuy Bùi Verified Customer Verified Customer

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Lee was able to get us in quickly and provided outstanding service on our 2024 Lyriq. outstanding service on our 2024 Lyriq. More

by Paul D Verified Customer Verified Customer

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Great location. ..quick oil change service. No other comment about this dealership or the service. ..quick oil change service. No other comment about this dealership or the service. More

by mrdklb Verified Customer Verified Customer

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Very pleased with my experience with Lee. He made sure I was taken care of and resolved my issues. He made sure I was taken care of and resolved my issues. More

by GINGERHAVARDLOGAN Verified Customer Verified Customer

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The service was impeccable and exceptionally efficient. Their promptness was impressive, despite the comfortable and well-maintained waiting area with complimentary snacks and beverages. Although I persona Their promptness was impressive, despite the comfortable and well-maintained waiting area with complimentary snacks and beverages. Although I personally would not have minded waiting longer, I must commend their expertise and efficiency. I highly recommend their services and would gladly return. A well-deserved 10/10 rating. More

by Ricky P Verified Customer Verified Customer

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This is the first time I have been unsatisfied with my service. When my brand new car was delivered the tire was flat and missing a cap. When my car went in for service all they did was patch the hole wit service. When my brand new car was delivered the tire was flat and missing a cap. When my car went in for service all they did was patch the hole without even providing the missing tire cap as promised. My sales rep blamed the leaking tire on the weather. The day after my car was delivered the corner of the windshield cracked without the car ever being moved, or driven. Again it was blamed on the weather and I was told it would be fixed during the first service appointment but it wasn't. Very unhappy with Big Star Cadillac for treating my car like a Kia. More

by JZAMORA8 Verified Customer Verified Customer

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The customer service from the service representative was great and the time it took to service the car was quick great and the time it took to service the car was quick More

by ciers Verified Customer Verified Customer

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