Thank you for returning my car in beautiful condition and
providing excellent service. I will return for continued maintenance without reservation.
providing excellent service. I will return for continued maintenance without reservation.
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by aggiemomcs
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2024 -
Big Star Cadillac responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
Customer service is responsive, le dealership is clean
,waiting area and bathroom.The job is great .
,waiting area and bathroom.The job is great .
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by NOELLANZAOUMOMBO
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2024 -
Big Star Cadillac responded
Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!
Once again, Big Star nailed it.
I will always recommend! Lee is wonderful and was able to get me back on the road in no time, it's always service with a smile, and I never feel like
I will always recommend! Lee is wonderful and was able to get me back on the road in no time, it's always service with a smile, and I never feel like I'm treated like a number. Exceptional service, thanks to all of you at Big Star. I tell everyone I know - go to Big Star, they will take care of you!
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by Martye
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2024 -
Big Star Cadillac responded
Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!
Lee Velasquez was very helpful and explained what service
was needed and future services. Thanks Lee!
was needed and future services. Thanks Lee!
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by RXMESA5
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2024 -
Big Star Cadillac responded
Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!
Service Advisor Lee & Team ensured that I was taken care
of and in a timely manner
of and in a timely manner
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by G_BARRERA06
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Big Star Cadillac responded
Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.
Lee is great and very responsive to my needs.
Recent services I received was above my expectation. Thank you very much.
Recent services I received was above my expectation. Thank you very much.
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by darlenegreenbrown
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Big Star Cadillac responded
Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.
Easy to get to bobby the best everything was nice and
clean all professional to
clean all professional to
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by YANTZROBERT
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Big Star Cadillac responded
Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.
Lee is extremely helpful and explains everything that
they are doing to the vehicle. Keeps you well informed
they are doing to the vehicle. Keeps you well informed
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by cdwood
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Big Star Cadillac responded
Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.
Hello!
My name is Kennetha I brought my car into the dealership to get an oil change. Lee took GREAT care of me, while I was waiting for them to finish my c
My name is Kennetha I brought my car into the dealership to get an oil change. Lee took GREAT care of me, while I was waiting for them to finish my car, he come to tell me I had a nail in my tire. He made sure that the tire was changed out. I was very thankful for that because I was driving to Dallas on the next day. Thank you Lee
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by kennethaplez11
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2024 -
Big Star Cadillac responded
Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!
Excellent Service and glad the loaner car program is back
. Great up to date facility
. Great up to date facility
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by DONALD.WYATT
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2024 -
Big Star Cadillac responded
Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!