Lee Woodard

Unmatched Dedication, Transparency, and White-Glove Service at Volkswagen Little Rock. After two weeks of thoughtful, transparent negotiations, my wife and I finalized the purchase of our brand-new Service at Volkswagen Little Rock. After two weeks of thoughtful, transparent negotiations, my wife and I finalized the purchase of our brand-new 2026 Volkswagen Golf GTI on August 31, 2026. As a repeat customer with high standards for vehicle maintenance and customer service, I can say without hesitation that Volkswagen Little Rock consistently sets the benchmark for dealership excellence. From the minute we arrived around 5:30 PM, our salesperson, Dylan, demonstrated an exceptional level of care. Knowing we were undecided between exterior colors, he had already taken the initiative to stage both a white and a black 2026 GTI side-by-side right out front. This thoughtful preparation allowed us to compare them in person effortlessly. After an in-depth vehicle inspection and test drive, we selected the black GTI. Navigating trade-in valuation and pricing can often be stressful, but Center Manager Bennie Hazen and Sales Manager Lee Woodard turned it into an outstanding collaborative experience. We were trading in our 2025 Volkswagen Atlas SEL Premium R-Line and came in with a firm figure in mind. Bennie valued our ongoing client relationship and went above and beyond to offer an aggressive, above-market trade-in figure. Crucial to this was Brannon Smith in the Service Department; Brannon knows firsthand how meticulously I maintain my vehicles and verified our flawless, up-to-date service history directly to Bennie and Lee. The proof speaks for itself—our Atlas sold within just days of being placed on the lot because of that documented service pedigree. Additionally, Bennie meticulously stacked every applicable program to maximize our savings—combining the Volkswagen Loyalty Discount, Dealership Direct Discount, Costco Executive Incentives, and Military Discount to deliver a truly unbeatable out-the-door price. In the finance office, Jonathan Summons was equally thorough and professional. Although I came in pre-approved with a strong 4.9% rate for 48 months through USAA, Jonathan worked diligently with Wells Fargo (Volkswagen Credit's partner) in an honest effort to beat it. While USAA ultimately remained the best option, we deeply appreciated Jonathan’s transparency, persistence, and zero-pressure approach. What impressed us most was the team's commitment to seeing the transaction through. Even after the dealership officially closed at 8:00 PM, Dylan, Bennie, and Lee remained well past closing hours without rushing us, ensuring every detail was finalized seamlessly. Furthermore, because we were not yet ready to take physical delivery of the GTI, the management team graciously provided us with a dealership loaner vehicle until we were ready to bring our new car home. Providing a loaner in this situation is virtually unheard of in today’s automotive landscape and underscores their customer-first philosophy. To top it all off, Client Experience Manager Tamara Dick followed up proactively to confirm that the entire process met our expectations. Volkswagen Little Rock operates with integrity, respect, and unparalleled customer advocacy. My wife and I are sincerely grateful to Dylan, Bennie, Lee, Brannon, Jonathan, and Tamara. We cannot recommend this dealership and its outstanding staff highly enough! More

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He was a great salesman! He made sure I understood everything throughout the entire process and was very helpful. I absolutely love my new car, and I really appreciate all th He made sure I understood everything throughout the entire process and was very helpful. I absolutely love my new car, and I really appreciate all the help and support they provided. I had a great experience and would definitely recommend them! 🚗❤️ More

by parkstakeylia Verified Customer Verified Customer

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I recently purchased a vehicle from Volkswagen of Little Rock, and I could not have asked for a better experience! Leo Lumpkin and Lee Woodard were absolutely amazing from beginning to end. They were friend Rock, and I could not have asked for a better experience! Leo Lumpkin and Lee Woodard were absolutely amazing from beginning to end. They were friendly, professional, knowledgeable and genuinely made me feel valued—not pressured. They answered all my questions, kept everything straightforward and made the entire purchasing process smooth and enjoyable. Their excellent customer service truly stood out and made this experience one I will remember. If you’re looking for a new vehicle, I highly recommend visiting Volkswagen of Little Rock and asking for Leo and Lee. They will take wonderful care of you! Thank you both for making my purchase such a positive experience! More

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Leo and Lee were absolutely amazing. This was the best experience that I have had. This was the best experience that I have had. More

by Brandylewis940 Verified Customer Verified Customer

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I had a great experience. Everyone was super helpful, highly recommend to my friends and family. Everyone was super helpful, highly recommend to my friends and family. More

by torid1414 Verified Customer Verified Customer

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The staff is professional. Knowledgeable and friendly. Helpful with getting me acquainted with my new vehicle Knowledgeable and friendly. Helpful with getting me acquainted with my new vehicle More

by DCARTER5812 Verified Customer Verified Customer

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The overall experience was low pressure, and everyone that we delt with was very knowledgeable in their field. that we delt with was very knowledgeable in their field. More

by Brant4 Verified Customer Verified Customer

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Dylan and Lee were exceptional to work with. Dylan is very knowledgeable regarding the Defender and answered all of my questions. The dealership is very clean. Dustin was great regarding the pap Dylan is very knowledgeable regarding the Defender and answered all of my questions. The dealership is very clean. Dustin was great regarding the paperwork. I did not buy a volkswagen though. I bought a Land Rover Defender 110. That dealership and people were very nice. More

by C6JUNKIE Verified Customer Verified Customer

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Leo was great and paid attention to what we were asking. Made it easy on my wife and I! Made it easy on my wife and I! More

by kbowers82 Verified Customer Verified Customer

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Kareem made the process quick, easy and was very professional! He went over everything in the vehicle with us and explain all the features. Very professional! professional! He went over everything in the vehicle with us and explain all the features. Very professional! More

by shaundarenae Verified Customer Verified Customer

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