Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 137

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,436 Reviews
4.9

1,436 Reviews

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1436 Reviews of Lenny Farnam

June 04, 2021

Dealership Rating
Employee Rating

The service center isn’t bad but I got upset because a lot of the time I got either idk or bad time frame not Lenny fault at all he was really good More

by Danbharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 03, 2021

Dealership Rating
Employee Rating

Everyone I interacted with was really friendly. Justin greeted me when I pulled in & was great. Right down to the counter employees, it was a pleasant experience. More

by CHERULD310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Bissonette, Crystal Blackman, Josh Brogue, Justin Dwyer, Steve Kannes

June 03, 2021

Dealership Rating
Employee Rating

As always was treated well.::everyone was pleasant and professional....I would highly recommended to my friends that they get their car serviced by Depaula More

by JOHN.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Brogue

May 31, 2021

Dealership Rating
Employee Rating

I found Glenn and the staff very helpful in putting me in a 2021 Mazda CX five, The staff were able to help me in any questions that I had about the car. Glenn was very knowledgeable about the vehicle that I More

by keyeswilliam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings

May 15, 2021

Dealership Rating
Employee Rating

I’ve had in the past dealt with high pressure salesmen. And doing business with Glenn and DePaula Ford is refreshing and wonderful. He really cares about those who he’s doing business with. What an asset t More

by Teetogreen56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings , Crystal Blackman, Qasim Dawood

May 19, 2021

DePaula Ford responded

Thank you so glad for the kind review! We're glad to read you had such a great experience with Glenn. If there's anything we can help you with in the future, don't hesitate to reach out!

May 15, 2021

Dealership Rating
Employee Rating

Glenn is a terrific salesman. No pressure and works with you and your budget. He is very personable and genuinely cares about his customers. The entire staff at DePaula Ford and Mazda are so professional an More

by Dmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings , Crystal Blackman, Qasim Dawood

May 19, 2021

DePaula Ford responded

Thank you so glad for the kind review! We're glad to read you had such a great experience with Glenn. If there's anything we can help you with in the future, don't hesitate to reach out!

May 10, 2021

Dealership Rating
Employee Rating

Very polite and respectful. Nate and others at DePaula were straight to the point. I had a positive experience and we were able to strike a deal without feeling like I was being pressured or getting a bad More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Daigle

May 11, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 05, 2021

Dealership Rating
Employee Rating

The service I receive every time I get my care service is great! The people in the service department are the best, I tell everyone I know, also make sure that their next purchase of their car is there, grea More

by LOVEMYDOGS010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman

Apr 06, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 04, 2021

Dealership Rating

Amazing service, Justin greeted me and took care of my truck while micheal Demartino made sure I was taken care of and happy! Will always take all my cars and trucks to depaula Aslong as these two are the More

by BILLY.P.KANAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Demartino, Justin Dwyer, Lou

Apr 05, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 03, 2021

Dealership Rating
Employee Rating

Took my F150 into to be repaired and the fixed the wrong component still has same issue and I’m out $500 did not listen to me and still have same issue More

by APPLETWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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