Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 140

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

Contact Me
4.9
1,436 Reviews
4.9

1,436 Reviews

Write a Review

1436 Reviews of Lenny Farnam

March 14, 2021

Dealership Rating
Employee Rating

Excellent experience consistently. Service level very high . Professional service advisers. Confidence in Lenny is very high. Trust very high. Mechanics are very good and never seem to have to bring car More

by HOWELLD300
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman, Don’t know the other people

Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 13, 2021

Dealership Rating
Employee Rating

Both Mine & Lenny were very personable & helpful. First experience with a DePaula dealership & it was a pleasant one. I would use this dealership again for service if need be. More

by wasaabe8797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Demartino, The two guys that shuttled me to & from the dealership were awesome. Unfortunately, I can’t remember their names. One was a black guy & and the other a young white kid. Both great and very personable

Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 12, 2021

Dealership Rating
Employee Rating

Friendly, precise in service timing. Came in for the works, plus fluid top off, also rotated tires and performed wheel alignment. While pricey, worth the service More

by henmo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 11, 2021

Dealership Rating
Employee Rating

Glenn is a top shelf professional. He has always gone the extra mile for me. it is a pleasure to do business with him. I have purchased 7 vehicles from him and hope he is there for my next car purchase. More

by edsawczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings

Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 11, 2021

Dealership Rating
Employee Rating

Justin and Lenny are great assets to your team. They are always helpful and got me fixed up quickly. It's always a pleasure to bring my Speed3 into you guys! More

by CHRIS.DAVIS5440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman, Justin Dwyer

Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 10, 2021

Dealership Rating
Employee Rating

Lenny Farnam is a treasure. Professional, knowledgeable and easy to talk to. As it was dark when my service was complete, Lenny escorted me to my truck. Chivalry is not yet dead. More

by CLAUSGUNDRUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 08, 2021

Dealership Rating
Employee Rating

Depaula Ford was by far the most outstanding dealership I have ever dealt with. From choosing my vehicle to finance and service it was a very easy experience. I recommend Depaula to all my family and friends More

by LDAIGLE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Newell , Crystal Blackman, Josh Brogue, Mike Demartino, Justin Dwyer, Tyler Foster, Steve Kannes, Jay Newell Sr.

Mar 09, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 08, 2021

Dealership Rating
Employee Rating

Lenny in service is top notch...no BS transaction. Q in Sales is great and Jay will give you the best price on a trade. Overall great experience. More

by DSPRAGU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman, Jay Newell Sr.

Mar 08, 2021

DePaula Ford responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Lenny, Q, and Jay assisted you in such a detailed and customized manner. Give us a call if you have any further questions!

March 07, 2021

Dealership Rating
Employee Rating

Lenny is fantastic, helpful, knowledgeable and caring person. He always make sure that our needs are meet. Lenny is the reason I use this dealership. More

by ECTHORPE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

DePaula Ford responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Lenny assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Mike DeMartino - Service Manager – 518-489-5414

March 06, 2021

Dealership Rating
Employee Rating

Just bought a hybrid escape and it was making a whirring sound so we brought it in. They were able to assure me that the sound was perfectly normal and told me it was to protect those people who had issues More

by Aiversen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman

Mar 08, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

...
140
...

Dealership Inventory (525 Vehicles)

new 2026 Ford Bronco car, priced at $40,250
2026 Ford Bronco
new
Avalanche exterior
Automatic
Four-wheel Drive
new 2026 Ford F-350 car, priced at $70,000
2026 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $70,250
2026 Ford F-150
new
Ruby Red Metallic exterior
Automatic
Four-wheel Drive
new 2027 Ford Explorer car, priced at $47,000
2027 Ford Explorer
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $40,500
2026 Ford Maverick
new
Ruby Red Metallic exterior
Automatic
All-wheel Drive
new 2027 Ford Explorer car, priced at $51,750
2027 Ford Explorer
new
Avalanche exterior
Automatic
Four-wheel Drive