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Leo Alas
Leo Alas at Luther Bloomington Acura Subaru
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Leo Alas | Page 9

Express service advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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4.9
110 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

110 Reviews

Write a Review

110 Reviews of Leo Alas

October 11, 2021

Dealership Rating
Employee Rating

Friendly staff, clean environment to set up and do my work in while waiting. Coffee machine was confusing to use and the hot chocolate choice did not work, but I enjoyed the flavored coffee instead. Th More

by Lesliem
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
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October 09, 2021

Dealership Rating
Employee Rating

Such a great experience and Leo was very helpful,professional and kept me informed the whole time. Would definitely come back again. More

by Sandy217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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October 05, 2021

Dealership Rating
Employee Rating

Great service and staff. Good explanation of what service was done. Did not wait long. More

by BARBHUWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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September 30, 2021

Dealership Rating
Employee Rating

Good follow through on questions. Waiting area is nice. Like the dog pictures. Environment somewhat sterile. More

by Sklaessy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi Sklaessy. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Leo took great care to provide an exemplary service experience to your complete satisfaction, and you enjoyed the new Subaru facility! We appreciate your business and look forward to working with you again in the future. Have a wonderful weekend.

September 28, 2021

Dealership Rating
Employee Rating

It is convenient for me, they provide excellent service, I would highly recommend them to everyone More

by RUDYANDJEAN
Recommend Dealer
Yes

Other Employees Tagged: Ben Pena

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Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi RUDYANDJEAN. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear we are worthy of providing convenient and great service experiences for you! It was a pleasure to know Leo and Ben took part in completing your experience to your complete satisfaction. We appreciate your loyalty and look forward to working with you again in the future. Have a splendid weekend.

September 26, 2021

Dealership Rating
Employee Rating

The personnel were courteous and got right to the point. They asked what I was there for and took care of me promptly. Great at explaining the new building and lounge area. More

by btweto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi btweto. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Excellent to hear that Leo took such fantastic care of you while you were in and that you enjoyed your time in the new Subaru facility! We appreciate your continued business and look forward to working with you again soon. Have a great weekend.

September 22, 2021

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Employee Rating

Service was fast. My oil change request was completed earlier than the estimated time of completion. More

by RAUL.BONTIA
Recommend Dealer
Yes
Helpful
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Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi RAUL.BONTIA. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Delighted to hear that Leo and his team exceeded your service experience expectations! We appreciate your continued business and look forward to working with you again soon. Have a great weekend.

September 15, 2021

Dealership Rating
Employee Rating

We purchased the vehicle last year & have been satisfied with your service department staff. Thank you! More

by XIOCHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi XIOCHI. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad that we can continue providing stellar service for you after the vehicle purchase! We appreciate your business and look forward to providing many more years of great experiences. Have a delightful weekend.

September 04, 2021

Dealership Rating
Employee Rating

Great service. Updates you via text or phone as to the status of the appt. The new dealership has expanded seating area with coffee, tea, hot chocolate, etc. More

by MTHACHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Sep 07, 2021

Luther Bloomington Acura Subaru responded

Hi MTHACHER. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Leo took very good care of you and that you enjoyed the new Subaru facility’s accommodations! We appreciate your continued patronage and look forward to working with you again soon. Have a lovely day.

August 25, 2021

Dealership Rating
Employee Rating

Great customer service experience, quick, friendly, and explained service process. Listened to customer concerns and was professional Clean dealership. I will go back for next oil change More

by edensemhar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Sep 03, 2021

Luther Bloomington Acura Subaru responded

Hi edensemhar. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that Leo took such great care of you during your service! We appreciate your continued business and look forward to working with you again soon. Have a wonderful Labor Day Weekend.

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