Leo Hernandez
Leo Hernandez at Car Factory Outlet West Palm

Leo Hernandez

Sales Associate

Car Factory Outlet West Palm

3520 S Military Trail
West Palm Beach, FL 33463

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1 Review of Leo Hernandez

July 05, 2025

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I drove 1. 5 hours from Aventura to be treated with a bait and switch .I responded to an internet offer of $21,000 plus tag, title, tax and some paperwork fees f More

by dagon1997
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Finance Experience
Recommend Dealer
No
Jul 05, 2025

Car Factory Outlet West Palm responded

We’re truly sorry to hear that your experience didn’t meet expectations. At Car Factory Outlet, we strive to provide excellent service to every customer, and it’s disappointing to know we fell short this time. We take all feedback seriously and it appears that you were not bait and switched, you saw the exact vehicle you scheduled your appointment for. It is disappointing that the final numbers were not to your liking, a breakdown is always provided upon request at the dealership. Our fees are very transparent and listed on the website. If there is anything we can do to make this a better experience please contact us directly so we can assist you further. Thank you for sharing your thoughts with us.

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