Dealership Experience
23 yrs, 10 mos
Industry Experience
23 yrs, 10 mos
Specialties & Trainings
Audi Top 5
64 Reviews
Write a Review64 Reviews of Leo Yam
October 19, 2020
Went to DCH in May ‘20to place an order on a car as they can highly recommended by a friend. Process was easy enough at the beginning with the order placed and a deposit put down. In June ‘20, I was offer can highly recommended by a friend. Process was easy enough at the beginning with the order placed and a deposit put down. In June ‘20, I was offered a better deal by a competitor and I called to remove my order at which point Leo said there is no need to take my business elsewhere and they would match the offer of the other dealer no problem, just need to give him something in writing that the other dealer was “real” at time of delivery. Fast forward to last week (October) and my order is finally coming close to production and on a phone call that I initiated, Leo says the deal he and I agreed to in June is no good and won’t be honored. No apology, just a matter of fact conversation. I thought we had a gentleman’s agreement and because of the referral I didn’t think it was necessary to get something in writing but apparently someone word is no good. It seems when sales are down because of COVID they will say whatever it takes to make the deal, but when it comes time to honor it, that’s a different story. More
December 14, 2019
The Salesman made the experience very easy and pleasant. Everyone I dealt with was pleasant and respectful and took care of everything in a timely and efficient manner Everyone I dealt with was pleasant and respectful and took care of everything in a timely and efficient manner More
November 07, 2019
Responsive team Leo and everyone else I've dealt with at DCH have been quite helpful in orienting me to my first all-electric vehicle (E-tron) Leo and everyone else I've dealt with at DCH have been quite helpful in orienting me to my first all-electric vehicle (E-tron) More
October 26, 2019
Four Audis Speak for Itself Having leased four Audi's in a row, DCH Millburn Audi must be doing something right. The staff is professional, helpful and pleasant to deal with. Having leased four Audi's in a row, DCH Millburn Audi must be doing something right. The staff is professional, helpful and pleasant to deal with. The prices have always been competitive and Leo's knowledge of the brand and his explanation on how the car operates are unmatchable. More
Other Employees Tagged: Dawn McAdam, Robert Velazquez
May 28, 2019
The best! We received great service and a great price. Kagan was a delight to work with. Staff was very professional, honest and straight forward. Highest level We received great service and a great price. Kagan was a delight to work with. Staff was very professional, honest and straight forward. Highest level of integrity. Would highly recommend without reservation. More
Other Employees Tagged: Steve Jimenez , Kagan Senol, Ashish Wagh
March 24, 2019
Excellent and exceptional service Amazing service from Leo, this is the second time he helped us with the lease of a vehicle . I highly recommend him to anyone, he is knowledgeable and Amazing service from Leo, this is the second time he helped us with the lease of a vehicle . I highly recommend him to anyone, he is knowledgeable and cares for his customer. The finance person was also very nice . More
Other Employees Tagged: Rui Tome , Finance person , he is Indian
March 20, 2019
In depth, patient, informative Leo was great. Took his time, answered all questions. Explained everything. Was extremely patient with me. I’d recommend everyone to him. He found the Leo was great. Took his time, answered all questions. Explained everything. Was extremely patient with me. I’d recommend everyone to him. He found the best deal he could, he broke it down to me every aspect of the car and the sale process. He explained how each car payment would be monthly because I asked about 3 cars. Once I got the car he sat in the car with me and went over all the features and let me ask about them until I fully understood. More
Other Employees Tagged: Shonta Scott-Belfield
September 16, 2018
Very easy and stress free Leo did a thorough job from beginning to end. Explained the different financial options and helped find the best suited for us. Found the exact car we Leo did a thorough job from beginning to end. Explained the different financial options and helped find the best suited for us. Found the exact car we wanted at a good price More
August 21, 2018
Great Experience Our dealings with Mr Leo Yam are very exceptional. He was respectful of our time and treated us superbly. We will buy another Audi from Leo! Our dealings with Mr Leo Yam are very exceptional. He was respectful of our time and treated us superbly. We will buy another Audi from Leo! More