Leon Hoang

Went in for 50,000 inspection and paid 900. 00 and they forgot to look at the sunroof that I told them was not working, and when pointed out they wanted another 300.00 to look and diagnose the i 00 and they forgot to look at the sunroof that I told them was not working, and when pointed out they wanted another 300.00 to look and diagnose the issues with the sunroof which should have been included in the 50,000 inspection, also I have a extended warranty from Audi for 70,000 8 years no payments on maintenance and inspections and they didn’t honor that also, very rude, and not helpful at all. Was a very poor experience. Will NOT go back. They are under new ownership and very bad customer service. More

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Leon & Rodrigo are awesome they welcome me with big smiles. They always go out of there way for me. They tend me like I’m family. I never feel ignored they explain to me in detail. Leon makes sure I un smiles. They always go out of there way for me. They tend me like I’m family. I never feel ignored they explain to me in detail. Leon makes sure I understand what my car needs are and the future needs of my car. Rodrigo takes me to pick up my second car. While my q5 is being serviced. He is very prompt. He waits patiently for me. I don’t like using the Lyft service. Rodrigo went out of his busy day to take care of me. More

by locawinters Verified Customer Verified Customer

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Staff is always helpful and dependable. Very professional . My serving was done in a timely and precise manner Very professional . My serving was done in a timely and precise manner More

by Lynda Liddell Verified Customer Verified Customer

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Leon was thorough, kept me up to date and provided excellence service with a dash of humor excellence service with a dash of humor More

by SKELTONX2 Verified Customer Verified Customer

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Appreciate Leon so much for helping me with my maintenance, he’s indeed a very reliable person. maintenance, he’s indeed a very reliable person. More

by ALYANNALOUISE Verified Customer Verified Customer

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Service was great. Huang walked me through the process and even helped with my insurance claim. Huang walked me through the process and even helped with my insurance claim. More

by SCAMPOS138 Verified Customer Verified Customer

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I appreciate that they wanted to make sure I was satisfied and called me back after my first experience. In the end, they insisted on getting it right and I appreciate it. satisfied and called me back after my first experience. In the end, they insisted on getting it right and I appreciate it. More

by GARY@CIVICINNOVATIONS.COM Verified Customer Verified Customer

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