Lesley Shepard

On April 09, 2024, I had the pleasure of having Crown Nissan Service Department Service Advisor, Mrs. Lesley Shepard provided me with Outstanding Services during my scheduled appointment. It began with m Nissan Service Department Service Advisor, Mrs. Lesley Shepard provided me with Outstanding Services during my scheduled appointment. It began with my trust in Mrs. Shepard, knowing that she will provide me with an honest initial automobile service evaluation, continued reliable and periodic updates of my vehicle status, research and applying service discounts from Crown Nissan Service Department and my Extended Warranty Company which would help reduce my out of pocket expenses. I was very impressed with Service Advisor, Mrs. Lesley Shepard's communication skills and team work between her and the Maintenance Service Team Member that provided me with a stellar performance and excellent service on my 2014 Nissan Altima. Service Advisor, Mrs. Shepard is very deserving of receiving an Administrative and Monetary Service Recognition Awards for the many years of providing her customers with Outstanding Services. Mrs. Shepard's dedication to her employer, Crown Nissan and to her Customers, validates my reasons for requesting both awards. Thanks Service Advisor, Mrs. Lesley Shepard for the many years you have provided me with Excellent Service at Crown Nissan Service Department in xx. Petersburg, Fl. Sincerely, Mr. Willie James Williams 2014 Nissan Altima Owner More

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On 11/20/23, Crown Nissan Service Adviser, Mrs. Lesley Shepherd greeted me with very good news pertaining to my 2014 Nissan Altima required major repairs. Her perseverance, dedication, guidance an Lesley Shepherd greeted me with very good news pertaining to my 2014 Nissan Altima required major repairs. Her perseverance, dedication, guidance and ability to communicate with her Service Manager and the Extended Warranty Company, created options that afforded me opportunities to overcome financial road blocks in order to repair my vehicle. This speaks volumes about Crown Nissan Service Adviser, Mrs. Sheppard's dedication to providing Excellent Customer Satisfaction. Crown Nissan Service Manager, Mr. Shaun Meehan's Leadership and Outstanding Customer Service Standards are the reason why his Service Advisors, Customer Service Staff, and Maintenance Mechanic Staff provides Excellent Customer Satisfaction. Thanks Mrs. Lesley Shepherd and Mr. Shaun Meehan for everything, and I will always return for service at Crown Nissan Service Department. Sincerely, Mr. Willie James Williams 11/25/23 More

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Lesley Shephard is an outstanding member of your team. Lesley was very helpful at making me feel welcome with my relocation from a different Nissan dealer. She took extra time to look up my maintenance re Lesley was very helpful at making me feel welcome with my relocation from a different Nissan dealer. She took extra time to look up my maintenance records from the other dealer so that she could become familiar with my car's history which was very impressive to me. I am grateful to have Lesley as my service advisor at Crown Nissan and I look forward to working with Lesley for all of my future car service. More

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On March 16, 2023, Crown Service Advisor, Mrs. Lesley Shepard once again, provided me with "Outstanding Professionalism and Service" during my experience at Crown Nissan Service Department. I was Lesley Shepard once again, provided me with "Outstanding Professionalism and Service" during my experience at Crown Nissan Service Department. I was very impressed with today's maintenance service plan Mrs. Shepard had prepared for me upon my arrival at the service center. During my consultation with Service Advisor, Mrs. Shepard, we both agreed that it was time to have an oil change and tires rotated, but in addition to that, based on my 2014 Nissan Altima mileage, her service plan also included inspecting and possibly replacing the drive belts if needed. Mrs. Shepard Maintenance Service Team Member inspected the drive belt and recommended replacing them. During the inspection, it was also noted that the valve cover gasket leaks and recommended replacing both the valve cover and valve cover gaskets. I have "full faith and confidence" in Service Advisor, Mrs. Lesley Shepard and her Maintenance Service Team Member in providing me with Professionalism, Outstanding and Excellent Service each and every time I bring my 2014 Nissan Altima in for service. Sincerely, Mr. Willie Williams More

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Crown Nissan Service Advisor, Mrs. Lesley Shepard and her Maintenance Team Member, provided me with Outstanding and Five Star "Plus" Services during my scheduled appointment on 10/17/2 Lesley Shepard and her Maintenance Team Member, provided me with Outstanding and Five Star "Plus" Services during my scheduled appointment on 10/17/22. Professionalism, Attention to Details, Always Courteous, Listen Attentively are just a few qualities Service Advisor, Mrs. Lesley Shepard demonstrates each and every time I bring my 2014 Altima in for service. To the owners of Crown Dealerships and their Upper Management Staff, Mrs. Shepard is worthy of being presented with a Special Achievement and Monetary Awards, and be considered for a management position within Crown's Organization. Sincerely, Mr. Willie James Williams More

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Lesley Shepherd assisted in getting my car in and out for my appointment Wed. She made sure everything was completed. Thank you! my appointment Wed. She made sure everything was completed. Thank you! More

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Very attentive staff! They know you by name and very accommodating. Oil change was done in a timely manner! They know you by name and very accommodating. Oil change was done in a timely manner! More

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Lesley Shepard took very good care of our car's yearly maintenance. We were delighted with the wonderful manner in which she assisted us. This is an excellent representative of your service department. maintenance. We were delighted with the wonderful manner in which she assisted us. This is an excellent representative of your service department. More

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Thank you for professionalism. I have never before had such wonderful service in any service department. Thank you Lesley Shepard. I have never before had such wonderful service in any service department. Thank you Lesley Shepard. More

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The service I received in the service Dept was quick and proficient ! Leslie was great as always. She took care of my need and smeared all my questions proficient ! Leslie was great as always. She took care of my need and smeared all my questions More

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