Leslie Rodriguez | Page 2

Prompt response to all inquiries. Followed through on all inquiries. Bought a beautiful used car at competitive price Followed through on all inquiries. Bought a beautiful used car at competitive price More

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The service team is terrible! ! They do not care about your ongoing issues with your new car. The tires have been losing air. When I brought it in, they assured me they checked eac ! They do not care about your ongoing issues with your new car. The tires have been losing air. When I brought it in, they assured me they checked each tire and rotated them. THEY DID NOT!!!! Within 5 miles of driving the car the air loss in tires came up. When I returned to correct the issue, they did rotate tires because I now marked them. AGAIN there is another indication of loss of air. The service man told me when you hit a pothole you may lose a pound of air. With all our potholes in NY all our tires would be flat. Upon returning again a manager tells the service man that my tire should be replaced. Of course I am happy and return the next day believing I was getting a new tire. NOT!!! I had to pay. I now head north for vacation. GUESS WHAT???? I am warned about tire air loss. When I return I will be contacting my lawyer, better business bureau and Channel 7 on my side. Don’t have your VW serviced at Nanuet!!!!!!! More

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An excellent experience, George was very patient since we arrived at the dealership, he helped us speed up the process the same day we left there with the new car arrived at the dealership, he helped us speed up the process the same day we left there with the new car More

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Crystal and Colin made the whole car buying process seamless at VW of Nanuet. I went there to trade in my lease for another lease. Colin and Crystal were both knowledgeable, honest and swift with the w seamless at VW of Nanuet. I went there to trade in my lease for another lease. Colin and Crystal were both knowledgeable, honest and swift with the whole process. I called Colin at 9am on a Saturday and got my car the same day! Colin "heard" me and EXACTLY knew what I was looking for and needed. He honored the deal and kept his word. Crystal was super efficient with paperwork and setting up my insurance via the GEICO app. Crystal has also gone above and beyond the walls of VW Nanuet to answer any other questions that I had after leaving the dealership. Leslie was also efficient in making sure I got out of the dealership in timely manner! Thank you for making this an easy breezy process! One of the fastest dealership experiences to date! Thank you everyone at VW of Nanuet! More

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VW of Nanuet is the most professional dealer I have ever bought a car from in over 45 years. Colin, George, and Leslie were all a pleasure to deal with. bought a car from in over 45 years. Colin, George, and Leslie were all a pleasure to deal with. More

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The team at VW of Nanuet is fantastic. From the manager, to the financing specialist, to Crystal who helped me purchase my car, I would recommend this dealership to everyone. Everyon From the manager, to the financing specialist, to Crystal who helped me purchase my car, I would recommend this dealership to everyone. Everyone I dealt with was professional, knowledgeable and a pleasure to deal with. More

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