Letecia Glenn

Honest, caring, knowledgeable, friendly, helpful. Letecia Glenn, Chris Wilson, and Alphinia Flanders went beyond the boundaries of "customer service" by assuring that I left the dealership with the Letecia Glenn, Chris Wilson, and Alphinia Flanders went beyond the boundaries of "customer service" by assuring that I left the dealership with the car I wanted to purchase. More

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Everything was great until delivery of the vehicle at which point there was noticeable damage on the rear bumper, and a few other items it was in addressed to either replace the vehicle, which would take which point there was noticeable damage on the rear bumper, and a few other items it was in addressed to either replace the vehicle, which would take three months or keep this one and negotiate some thing we were given the option of replacement of the bumper or $500. It was the negotiated to $200 +2 complementary oil changes along with the two complementary at the time of the purchase. Still waiting for one never received anything in writing. I sent a email to the general manager for which he didn’t even have the decency to get back to me but have a manager get back to me for when she did she accused us of being liars where we were not told of the complementary oil changes which I still don’t have if you deal with this dealership, please make sure you get everything in writing More

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