Lex Woods-Woodard
Lex Woods-Woodard at Pat Lobb Toyota of McKinney

Lex Woods-Woodard | Page 14

Senior Product Specialist

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

Contact Me
4.9
186 Reviews

Hi, I am Lex Woods Woodard and I am a Internet Sales Specialist here at Pat Lobb's Toyota, I have been in the business for over 20 years and I love what I do, being able to see the smiles on Families faces and the Joy a new and/or Pre Owned vehicle brings to them and their lives is more than just a job, it's a Blessing, If you are ever in the market, I would love to assist you and your Family, Thank you and stay Blessed!

Dealership Experience

5 yrs, 11 mos

Industry Experience

41 yrs, 5 mos

Specialties & Trainings

Internet Sales and Leasing Specialist

4.9

186 Reviews

Write a Review

186 Reviews of Lex Woods-Woodard

July 23, 2022

Dealership Rating
Employee Rating

unethical practices of the Toyota dealership in McKinney. I wrote a check in Dec of 21 for a 22 Tundra TRD pro. At that point I was told I was number 4 on the list and would probably be 3rd as the person ahe More

by W.B.
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony Yazbeck

Jul 23, 2022

Pat Lobb Toyota of McKinney responded

We understand your frustration with the shortages going on and wish the circumstances were different. As we have been taking orders for the amazing all new Tundra since June 2021, your order in December, six months after initial launch, was among several orders placed well before your order in December. You mentioned you were 4th on the list, was actually 4th on Lex's personal list and not the stores list as every sales person is responsible for securing, maintaining, and advising their own customers along the journey of ordering a new TOYOTA. We have 31 sales personnel with several orders each. Regardless, this can be frustrating especially the particular model your wanting as the demand has exceeded all expectations. We wish we could get more vehicles to meet the demand, but at the mercy of factory allocations and orders placed before yours. Rest assured, this vehicle is worth the wait and hope you will hang in there with us to eventually enjoy this amazing truck.

Jul 24, 2022

W.B. responded

No. You communicated one list in December, I was told 3rd or 4th on it, depending if #3 a worker there would be allocated before a customer. Then today there were several lists mentioned for the first time. Not once prior to today was “multiple” lists mentioned. Clearly this is to obfuscate the fact you are not honoring the list and selling to the highest bidder. Further if you were honoring the list supposedly, then how do you explain the first tundra that arrived and was offered to me, along with others, 15K above MSRP when the signed agreement already had a market adjustment of 5K, for a total of 20k over MSRP. Pushed Lex to speak to a GM that day, but it wasn’t honored and then the truck was suddenly sold without a GM calling back because you didn’t want to deal with it. Don’t say allocation because allocation should be whoever is on the list top/down and if the first person passes, it should goto the next at the agreed amount. I was told by Lex multiple times before today I was 3rd on the list. Now there are several ahead of me?

July 18, 2022

Dealership Rating
Employee Rating

Lex Woodard was the best! I have never felt so at ease buying a car. I didn't go in with the intentions of buying a car, and I never felt pushed or rushed to make a decision. More

by jdewittlpc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Fulgoni

Jul 18, 2022

Pat Lobb Toyota of McKinney responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Tony Yazbeck General Sales Manager

July 16, 2022

Dealership Rating
Employee Rating

Great experience! Clean, welcoming facility. Lex didn't make us feel rushed or pressured. We've been to other dealerships and Pat Lobb's is by far superior in every wa More

by Davearnquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2022

Pat Lobb Toyota of McKinney responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

July 02, 2022

Dealership Rating
Employee Rating

Lex was friendly and worked through our questions patiently to better understand our needs and help us get what we were looking for. More

by Brenthc78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Pat Lobb Toyota of McKinney responded

We are very happy to hear Lex provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Yazbeck General Sales Manager

June 20, 2022

Dealership Rating
Employee Rating

The dealership was clean and welcoming. Lex was my salesman - he was honest, a good listener, and excellent in communication. I would highly recommend this location. More

by wahhabsarah1825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Fulgoni

Jun 20, 2022

Pat Lobb Toyota of McKinney responded

Sarah, Thank you so much for your wonderful review! We are thrilled that Lex had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

June 19, 2022

Dealership Rating
Employee Rating

Lex was extremely helpful and patient. He showed many cars, and answered all our questions in detail More

by usman.uddin24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Pat Lobb Toyota of McKinney responded

Usman, Thank you so much for your kind words for Lex, and for taking the time to leave us this wonderful feedback! Tony Yazbeck General Sales Manager

June 17, 2022

Dealership Rating
Employee Rating

I cannot express how blessed I was to have Abraham as my salesman! He is unmatched and completely changed my perspective of car salesmen!. He’s honest, dependable, super patient and very accommodating! Ever More

by Heather McDonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Heather McDonald responded

Ditto on my rating of Abraham Cisneros shown above. .Your dealership is incredible!

June 10, 2022

Dealership Rating
Employee Rating

Great customer service! Lex provided quality service and went above and beyond with our purchase. Our family will definitely visit Lex for our next purchase! More

by bflores3428
Recommend Dealer
Yes
Jun 13, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lex and our team, and we look forward to working with you again. Tony Yazbeck General Sales Manager

May 04, 2022

Dealership Rating
Employee Rating

Mr. Lex was very informative and helpful with the car sales process. The process was fast and Lex always kept me informed.Timing was great! More

by david.ornelas1914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, David, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Tony Yazbeck General Sales Manager

May 03, 2022

Dealership Rating
Employee Rating

Lex made the process simple, straightforward, and was very helpful. Purchased the same day. Thank you Lex More

by Lanceshoffner10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lex to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Tony Yazbeck General Sales Manager

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