Lexie G

Everyone was really great to deal with. The finance manager Alexis was very helpful throughout the process. The finance manager Alexis was very helpful throughout the process. More

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We purchase a brand new car and a used vehicle in one day with this dealer. We ended up having some pretty major challenges with the used car in the first few weeks, which needless to say led us to be very with this dealer. We ended up having some pretty major challenges with the used car in the first few weeks, which needless to say led us to be very dissatisfied. Lexie at O’Steen went above and beyond, to work with us and the dealer management team to land us in a place that literally kept us as customers (we have been customers of this dealership through two new vehicle purchases and years of service 12+). We were ready to walk away and Lexie called and worked very hard to make good and really earn our business. This service level is why they were our trusted go-to partner when we needed both a new and used vehicle. They have once again become a trusted partner for our vehicle needs now and in future. More

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We bought a jeep from them they said they did a 101 inspection but when we got it home the wiper didn’t work and the stuff but I call the girl I bought it from she wouldn’t call me back or anything I inspection but when we got it home the wiper didn’t work and the stuff but I call the girl I bought it from she wouldn’t call me back or anything I called 5 or 6 time More

by skbones788 Verified Customer Verified Customer

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This dealership was very accommodating and efficient during the purchase of my new Acura. Negotiating a trade-in price for my old car was also a positive experience. Overall, I highly recommend O'Steen' during the purchase of my new Acura. Negotiating a trade-in price for my old car was also a positive experience. Overall, I highly recommend O'Steen's support and professionalism. More

by blackdogtrucking Verified Customer Verified Customer

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My experience with this dealership did not start out very well however, my sales person Taylor and her manager James stepped up to make sure that the problems we encountered were resolved. At the end of the well however, my sales person Taylor and her manager James stepped up to make sure that the problems we encountered were resolved. At the end of the day we were pleased. More

by JT Verified Customer Verified Customer

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They were very professional, knowledgeable and helpful. They answered all our questions and showed us how to operate various devices on the vehicle. They did not pressure us and allowed us time to make our They answered all our questions and showed us how to operate various devices on the vehicle. They did not pressure us and allowed us time to make our decision. I would recommend them to anyone interested in buying a Acura. More

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Salesman (Nathan) was very responsive and helpful in answering all questions in a very timely manner. answering all questions in a very timely manner. More

by tgrile Verified Customer Verified Customer

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This is our third vehicle purchase from O'Steen and the purchasing and service cores are first class. Lexie has helped us with financing on all three of our purchases over the years and working with Nate a purchasing and service cores are first class. Lexie has helped us with financing on all three of our purchases over the years and working with Nate and Mark for the first time was fantastic. Also sending a shout out to Jesus in service who has always been great working with for our regular service drop offs. Cheers! More

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Everyone at the dealership was polite and professional especially my sales person Ansley Smith Thank You especially my sales person Ansley Smith Thank You More

by rsmith72 Verified Customer Verified Customer

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Experience with sales team was generally positive. Hand off from Sales to Finance was very poorly done, which wasted a lot of time for everyone. Hard sell from Finance on maintenance contract left ve Hand off from Sales to Finance was very poorly done, which wasted a lot of time for everyone. Hard sell from Finance on maintenance contract left very bad taste on overall process. More

by hurry-unzip-sprint Verified Customer Verified Customer

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