Linda Hughes

I am extremely disappointed with the lack of professionalism at Audi of Columbia. My car has been sitting there for 3 weeks, and I still have no update or estimated time on when it will even be professionalism at Audi of Columbia. My car has been sitting there for 3 weeks, and I still have no update or estimated time on when it will even be looked at. No one has reached out with any status update in all this time, which is completely unacceptable for a luxury brand dealership. On top of the inconvenience, I was not offered a loaner vehicle, leaving me without transportation while my car remains untouched. It is clear they do not have the proper staff or trained technicians to service electric vehicles, which raises serious concerns for Audi owners who rely on them for specialized care. Audi of Columbia needs to invest in skilled, properly trained EV technicians, and improve communication with customers. The level of disregard shown throughout this experience is unprofessional, disappointing, and does not reflect the standard expected from an Audi dealership. More

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Outstanding customer service. The questions I asked were answered. The waiting room was immaculate and quiet! For any further issues we have with our Audi Q5 will be handled by Au The questions I asked were answered. The waiting room was immaculate and quiet! For any further issues we have with our Audi Q5 will be handled by Audi Of Columbia. More

by edndale98 Verified Customer Verified Customer

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Knowledgeable team and good communication. Waiting area has nice amenities and work stations are available. Waiting area has nice amenities and work stations are available. More

by ANDREW@SATTLERCONSULTING.COM Verified Customer Verified Customer

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I drop my suv off to get a oil change and that was done quickly quickly More

by bwmusicbusiness Verified Customer Verified Customer

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Excellent service! Linda was courteous and knowledgeable. She made sure I was comfortable during my wait. Linda was courteous and knowledgeable. She made sure I was comfortable during my wait. More

by DonnaC Verified Customer Verified Customer

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I really appreciate the help with getting the service recall completed on my Audi Q5E. Outstanding! recall completed on my Audi Q5E. Outstanding! More

by ELIZSHAW Verified Customer Verified Customer

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Linda was extremely helpful and kept us updated every step of the service process. The service manager provided a detailed video and rundown of the status of our vehicle’s inspection. step of the service process. The service manager provided a detailed video and rundown of the status of our vehicle’s inspection. More

by Lintingerg Verified Customer Verified Customer

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Another great experience at Audi of Columbia. Linda Hughes was such a fantastic service advisor. She was invaluable and accommodating with my service needs. Audi of Columbia is ALWAYS a MUST for Linda Hughes was such a fantastic service advisor. She was invaluable and accommodating with my service needs. Audi of Columbia is ALWAYS a MUST for my car service needs. All the representatives I've dealt with were always top-notch, from sales (Jarret Cox) to service (Kaleb Perkins & Linda Hughes). Audi of Columbia sets the standard for all service centers!!! More

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From scheduling the service appointment to handover my vehicle after the service everything was well organized and a great experience. vehicle after the service everything was well organized and a great experience. More

by peter.kaplan Verified Customer Verified Customer

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Great home service-asked for interior cleanup/vacuum, and the nice lady scheduled it. Great service work, but the car was returned with a dirty interior?? Not sure why??🤷🏻‍♀️🙁 the nice lady scheduled it. Great service work, but the car was returned with a dirty interior?? Not sure why??🤷🏻‍♀️🙁 More

by Juliadubose22 Verified Customer Verified Customer

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