Lindsay Perales

Wyatt Johnson Subaru responded

Thank you for your kind words! We're glad you enjoyed our courteous and helpful team, the clean shop, and the music. Your feedback means a lot to us, and we look forward to your next visit!

Wyatt Johnson Subaru responded

Thank you for sharing your experience! We're so glad we could make the process easy for you and help you get the second vehicle you needed. It means a lot that you chose Wyatt Johnson Subaru, and we appreciate your trust in us. Enjoy your new ride!

Wyatt Johnson Subaru responded

Thank you for your kind words! We're thrilled to hear you had a fantastic experience and that our service team was both quick and friendly. We appreciate your feedback and look forward to seeing you again!

Wyatt Johnson Subaru responded

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and atmosphere. Our team strives to provide a friendly, professional, and welcoming experience, and your feedback means a lot to us. We look forward to seeing you again soon!

Wyatt Johnson Subaru responded

Thank you, Hazen, for sharing your experience and providing detailed feedback. We sincerely apologize for the confusion and disappointment regarding your complimentary service and battery coverage. We understand how frustrating it must have been to expect a complimentary visit, only to be charged unexpectedly—especially after confirming over the phone. We also regret any miscommunication about the battery corrosion coverage and the resulting out-of-pocket expense. Your feedback is important to us, and we will review your concerns with our team to ensure clearer communication in the future. We appreciate your understanding and are glad to hear the remainder of your visit met your expectations. If you would like to discuss your experience further, please don't hesitate to reach out to us directly. Thank you again for bringing this to our attention.

Wyatt Johnson Subaru responded

Thank you for sharing your experience with us. We’re very sorry to hear that your vehicle was not washed and that this was attributed to our closing time. You’re absolutely right—your scheduled appointment should include the full level of service we promise, and we should never book a time we can’t fully accommodate. We appreciate you bringing this to our attention, and we will address it with our team to ensure this doesn’t happen again. Thank you for your feedback, and we hope to provide you with a much better experience in the future.

Wyatt Johnson Subaru responded

Thank you for sharing your experience! We’re glad to hear our team took the time to explain everything clearly and that you found your service advisor knowledgeable. We appreciate your trust and look forward to helping you again!

Wyatt Johnson Subaru responded

Thank you for sharing your experience! We’re glad to hear our service team was prepared and provided professional, helpful care during your visit. We appreciate your trust and look forward to serving you again!

Wyatt Johnson Subaru responded

Thank you for sharing your experience! We’re glad to hear our service representative provided clear information and thorough explanations of the recommended services and pricing. Transparency and communication are very important to us, and it’s great to know you felt well-informed throughout your visit. We appreciate your feedback!

Wyatt Johnson Subaru responded

Thank you for sharing your experience! We're so glad to hear that our team made the process easy and stress-free for you. We appreciate your kind words and look forward to seeing you again in the future!