Lindsey Roberts | Page 13
Service Advisor
Champion Chevrolet Buick GMC Kingsport
1220 East Stone Drive
Kingsport, TN 37660
147 Reviews
Write a Review147 Reviews of Lindsey Roberts
January 04, 2024
Did a great job in getting me in and out with very a little wait time. little wait time. More
Other Employees Tagged: Nina Mallory
December 25, 2023
Very nice service staff. Also, very knowledgeable about the questions I had about this vehicle and my others. Also, very knowledgeable about the questions I had about this vehicle and my others. More
Other Employees Tagged: Nina Mallory
December 21, 2023
I was on my way from NY to FL and my car was having issues. I then stopped in TN and was able to get an emergency repair done well and quickly but Champion Chevrolet. They made what should have been a issues. I then stopped in TN and was able to get an emergency repair done well and quickly but Champion Chevrolet. They made what should have been a catastrophe and livable situation. Thanks to Nina and the whole service team there. More
Other Employees Tagged: Nina Mallory
December 20, 2023
First time visit, first service on my truck that I bought out of state. Upon arrival, everybody was so serious. You’d have thought everybody was getting fired with how there was no smiling or welcoming entra out of state. Upon arrival, everybody was so serious. You’d have thought everybody was getting fired with how there was no smiling or welcoming entrance. I didn’t even get a “hello, welcome to champion, we’ll be right with you… yada yada yada”. Did they think I was there to rob the place 🤔, maybe but I’m not sure. Anyways, they only had Pepsi in the machine out of like 12 selections… just Pepsi lol. But the technicians were great with my truck, there was a window I was watching through and they did thoroughly go through my truck and check everything, some wonder if they do that behind doors, but they did great, I was pleased with them. I was in and out relatively quick so that was great! More
Other Employees Tagged: Jeff Lewis, Nina Mallory, Aaron Ferguson
December 03, 2023
I came in to get my Heated Steering Wheel retrofitted. Was only there for 30 mins and was told my retrofit/recall was complete. Got home and realized I couldn’t find the button for it and it wasn’t workin Was only there for 30 mins and was told my retrofit/recall was complete. Got home and realized I couldn’t find the button for it and it wasn’t working with my remote start. Looked it up and they were supposed to replace my entire steering wheel with one that has the button for it. Tried calling the dealership back and never could get a hold of anyone. I have no idea what they did to my truck, but it was definitely not what I came for. More
November 22, 2023
They were wonderful no appointment but took my car strait back right away and fixed back right away and fixed More
Other Employees Tagged: Jeff Lewis
November 18, 2023
Service was great prompt and professional,service department was very clean and will definitely be using their services again. department was very clean and will definitely be using their services again. More
Other Employees Tagged: Tim Copenhaver, Jeff Lewis, Nina Mallory, Aaron Ferguson, Chris Salyers, Kevin Smith
November 18, 2023
Took over 1. 5 hours for an oil change and tire rotation with an appointment. Did not adjust my air pressure once they rotated tires. Staff was nice, this was my 5 hours for an oil change and tire rotation with an appointment. Did not adjust my air pressure once they rotated tires. Staff was nice, this was my first time so I will give them another chance. More
November 06, 2023
The service manager, Jeff, was way above average in his effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked up and arranged for Champion's driver to pick me up. I did have a concern when paying for the charges when the sales assistant described the reason for the high amount of the charges. She "explained" it by saying that the repair [of my differential] required "9 quarts of oil at $28 per quart" which amounted to the $280+ being charged. After I looked at it more closely, it was obvious that the bill was for 1 quart of oil and the rest was labor and miscellaneous items. More
Other Employees Tagged: Jeff Lewis, Nina Mallory

