Lindsey Simpson | Page 8

Great experience!! Very professional.. Excellent service and very professional..I would highly recommend your service Department..I have always had a great experience with all of the people Excellent service and very professional..I would highly recommend your service Department..I have always had a great experience with all of the people that are in the service Department. I liked the video that they sent me when they completed my service..They always take the time to wash my car also.. More

by PEGGY.STARK135 Verified Customer Verified Customer

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Great Customer Service I have had such bad service by Naples Mazda that I was happily surprised by Nelson Mazda! From day 1 they have been great with ; -taking last minut I have had such bad service by Naples Mazda that I was happily surprised by Nelson Mazda! From day 1 they have been great with ; -taking last minute service issues - detailed explanations - videos of the work they perform -helping with budgeting service needs - performing in a reasonable time / fair pricing More

by Spindog Verified Customer Verified Customer

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Fast friendly caring Always feel confident treated fairly honestly and thorough. Knowledgeable and timely. The staff is very attentive to all needs and seem to genuinely c Always feel confident treated fairly honestly and thorough. Knowledgeable and timely. The staff is very attentive to all needs and seem to genuinely care about my experience. More

by SMSHAMPAIN Verified Customer Verified Customer

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Upgrade vehicle because of great sales and service I was able to upgrade from my Mazda 3 GT sooner than I thought. While servicing my 3 early one morning, Steve asked me if there was anything that he I was able to upgrade from my Mazda 3 GT sooner than I thought. While servicing my 3 early one morning, Steve asked me if there was anything that he could help me with and I mentioned that I was interested in a Signature 6. Being able to drive that car at around 7:30 in the morning is what sold me on the dealership, the service, and the car. I was seriously considering an Alfa Romeo but went with this car instead. I just returned from a trip where I was able to spend 5 days with an Alfa, and honestly, I prefer my Signature 6! More

by David k Verified Customer Verified Customer

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No recall notice I have had to reach out to this dealership in regards to two recalls that I found on my own. I asked after the first one and was told they were waitin I have had to reach out to this dealership in regards to two recalls that I found on my own. I asked after the first one and was told they were waiting to see if I complained then they would fix it. They second one was a transmission issue, it could have caused an accident. I havent moved and my address is on file. More

by JLHANSEN42 Verified Customer Verified Customer

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Love Mazda I am truly a loyal customer of CoolSprings Mazda because they are truly committed to me! The sakes and service department are exceptional people. Than I am truly a loyal customer of CoolSprings Mazda because they are truly committed to me! The sakes and service department are exceptional people. Thank you More

by LORILHERMAN Verified Customer Verified Customer

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Thought video and explanation was very helpful and thorough Service Video is very informative and gives peace of mind that my car is being attended to properly Only issue is I thought I payed $20 at previous Service Video is very informative and gives peace of mind that my car is being attended to properly Only issue is I thought I payed $20 at previous visit for same service This time was $30 More

by ROLANDOALCOCER Verified Customer Verified Customer

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The broken Miata It all started out me driving around when it just died. I didn’t know what happened. We would later find out it was the pcm but not only the pcm, we e It all started out me driving around when it just died. I didn’t know what happened. We would later find out it was the pcm but not only the pcm, we ere missing tabs for it and the wires would short out. Mazda was able to fix it in about three months but it’s a hard to find part and I’m just happy to have it back, but with the good there is bad took awhile to get a hold on who I needed to to get my car back and there are some scratches I don’t remember on my hood but I think I good buff with remove them. Overall it was decent. More

by Luketek Verified Customer Verified Customer

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Excellent My same day recent appointment was friendly, prompt, and professional. And the costs were transparent and reasonable for the industry. There was no My same day recent appointment was friendly, prompt, and professional. And the costs were transparent and reasonable for the industry. There was no pressure to buy more and the video was a nice value-add. More

by TNman Verified Customer Verified Customer

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Very easy to work with really like the live video Very kind employees and the video showing what they are doing is a way you know they are doing their job correctly! Very nice place for me to do work Very kind employees and the video showing what they are doing is a way you know they are doing their job correctly! Very nice place for me to do work while waiting. More

by CATHY.ROBERTS Verified Customer Verified Customer

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