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Lisa Casillas
4 Reviews
4 Reviews of Lisa Casillas
July 28, 2024
Best experience ever at Gunn buying a car. I would return again for my next car I would return again for my next car More
by Sharonmcdowall1963
Other Employees Tagged: John Alvarez, Frank Wallace, Kevin Jackson, Jose Castillo, Brandon Allen, Mohammad Fallaha, Christian House, Gilbert Gonzalez, Steven Estrada
April 14, 2020
David Dyer took wonderful care of my service needs. David has given me consistent superior service for over two years. I like to take very good care of my automobiles and David has been very helpful in David has given me consistent superior service for over two years. I like to take very good care of my automobiles and David has been very helpful in me doing so. More
by danspfeil
Other Employees Tagged: John Jimenez, Hilary Keahey , Derrick Berlanga
June 16, 2019
Oil change I received service points and a coupon for my oil change. The service points was sent to me via email. I had this information on my phone, however I I received service points and a coupon for my oil change. The service points was sent to me via email. I had this information on my phone, however I neglected to bring the coupon. The service manager said he would allow me to bring the coupon the next day. I did so and it was honored. I’ve used there service several times and have always been pleased. More
by Darlene
May 03, 2019
Negligence to detail Oil changes and tire rotation can typically take 1 1/2 -2 1/2 hours. Fair enough, but dealerships have to realize they can be done cheaper and quicke Oil changes and tire rotation can typically take 1 1/2 -2 1/2 hours. Fair enough, but dealerships have to realize they can be done cheaper and quicker elsewhere. To compensate for this they market the idea that a complimentary car wash will return your car cleaner than when you brought it in. Twice now that hasn't happened. I saw my car pulled of the rack and waited 54 minutes waiting for it to be returned cleaner than when I brought it in. Nothing had been done...at all (again) and I complained to the service department and it was returned nice and clean 14 minutes later. This is the 5th car I bought from Gunn Nissan. Standards there have changed with their hiring careless employees . I haven't asked for anything additional performed. My expectations haven't changed but management needs to know what's not being done anymore. I have the highest respect for the employees listed below. The problem exists between the mechanic that completes the necessary work and the Cavalier attitude of person running the car through the car wash and returning it to the customer. More
by PJGreener
Other Employees Tagged: Isaac Chacon, Edward Goldstein, Daisy Mendiola, Akaki Tsutskirikze, A.K. (F&I) Isaac (F&I) Keli (Sales)
