Lisa Pugh
Lisa Pugh at Bill Kay Nissan

Lisa Pugh

Sales

Bill Kay Nissan

1601 Ogden Ave
Downers Grove, IL 60515

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Lisa Pugh

June 12, 2025

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Employee Rating

I recently traded in the first vehicle I got from Bill Kay Nissan and I must say, this experience was as seamless as the first. Working with Lisa was absolutely amazing! More

by tonece
Sales Price Transparency
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Recommend Dealer
Yes

June 12, 2025

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Excellent service everytime I come in. I appreciate the kind and welcoming staff everytime I come back. More

by Singles
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Recommend Dealer
Yes

Other Employees Tagged: Malcohm Thurman

May 20, 2025

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Very punctual auto service was great the day I went. Appreciate good customer service. Will refer family and friends More

by marchellesims50
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ric Funston

May 06, 2025

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Lisa is the GOAT! !! And Malcolm, they both went above and beyond to complete this deal. Their impeccable customer service makes this the best experience I've ever had. More

by kim.haywood1117
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Recommend Dealer
Yes

Other Employees Tagged: Malcohm Thurman

May 02, 2025

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lisa did a great job with telling me everything that was going to happen upfont. she was very patient and understanding with me. Bill kay nissan had a vast selection of cars as well. im very pleased with th More

by raymaxwell21
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Supler, Randall Caldwell

March 21, 2025

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Lisa was so great. She helped me after no other dealership could. I’m so grateful for her .she made this process so easy. More

by Margaret p
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Recommend Dealer
Yes

January 18, 2025

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Bill Kay dealership has great and friendly staff. Especially Lisa Pugh, Malcolm and Bradley. Lisa knew exactly what I was looking for and came thru BIG TIME! They all were very patient and profession More

by AJPeppers
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Malcohm Thurman , Bradley

Jan 21, 2025

Bill Kay Nissan responded

Thank you so much for the fantastic review, AJPeppers! We’re thrilled to hear that Lisa, Malcolm, and Bradley were able to assist you and provide such a great experience. We’re proud of our team and their commitment to delivering excellent service. Your kind words mean a lot to us, and we’re looking forward to welcoming you back to Bill Kay Nissan for any future needs. Thanks again for choosing us!

January 18, 2025

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Very good person, very helpful and try to help you the best way she can. It was a great experience meeting Lisa Pugh! More

by Tavaris Jackson
Sales Price Transparency
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Recommend Dealer
Yes
Jan 21, 2025

Bill Kay Nissan responded

Thank you so much for your wonderful review, Tavaris! We're so glad to hear that Lisa was able to assist you and make your experience a great one. She truly strives to provide excellent service, and your kind words mean a lot. We here at Bill Kay Nissan appreciate your feedback and look forward to helping you again in the future!

September 27, 2024

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Employee Rating

Lisa and Tim are the dynamic duo! They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able More

by Alan H
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tim Anzalone, Ric Funston

Oct 04, 2024

Bill Kay Nissan responded

Thank you so much for your wonderful review, Alan! We're thrilled to hear about your positive experience with Lisa, Tim, and Rick. It’s fantastic to know that their teamwork made a difference for you and that you love your new car! We truly appreciate your kind words and look forward to welcoming you back in the future!

August 05, 2024

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Employee Rating

I went in with my mind already made up about which car I wanted. Through personal experiences with another vehicle and giving me the confidence I needed, I’m a new car owner. More

by d97alexish
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 06, 2024

Bill Kay Nissan responded

Hi there, Thank you for sharing your experience! We’re thrilled to hear that our team helped reinforce your decision and that you’re now a proud new car owner. It’s great to know that we could provide the confidence you needed. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new car!

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