Lisa Wolf | Page 13

I was well satisfied with the service on my Nissan juke. I will be coming back for your great outstanding service. Thank you all. God Bless I will be coming back for your great outstanding service. Thank you all. God Bless More

by GR2 Verified Customer Verified Customer

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Overall I had a really nice experience. Roland had wonderful customer service skills and answered all my questions. My only complaint is that I had an appointment at 730am for an oil change Roland had wonderful customer service skills and answered all my questions. My only complaint is that I had an appointment at 730am for an oil change, tire rotation and state inspection. I did not get my vehicle back until 4:00 in the afternoon. More

by ASHANTI56 Verified Customer Verified Customer

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Outstanding customer support above and beyond, Roland alway provides world class customer support every time I bring my vehicle in for service. alway provides world class customer support every time I bring my vehicle in for service. More

by ALHOLY1 Verified Customer Verified Customer

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I arrived to southern motors Nissan for an oil change. All the staff was wonderful I came for an oil change they topped off all my fluids and finished in a timely manner. All the staff was wonderful I came for an oil change they topped off all my fluids and finished in a timely manner. More

by LYNETTEHAWk Verified Customer Verified Customer

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Thought the service was fast and complete and was very happy with the job completed. happy with the job completed. More

by bevsbulldogs Verified Customer Verified Customer

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Had a issue with my rpm cluster,and the mechanic found the issue. Needless to say I am very happy that the mechanic was able to fix the issue with my cluster. the issue. Needless to say I am very happy that the mechanic was able to fix the issue with my cluster. More

by denardfulford Verified Customer Verified Customer

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Professional, courteous, clean, explained work needed and done in detail Provided loaner vehicle for use during repair done in detail Provided loaner vehicle for use during repair More

by thesoccerlife Verified Customer Verified Customer

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The service is very slow. This dealership is expensive. They should have better drinks in the waiting area. This dealership is expensive. They should have better drinks in the waiting area. More

by leighabc123 Verified Customer Verified Customer

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M’Tazi the reason I keep coming to southern if she leave I will too I will too More

by TYNESJOYCE Verified Customer Verified Customer

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I purchased my titan from your dealership and always bring it there for service. Your employees are generally very friendly, courteous and try to be helpful. Unfortunately I've experienced frustration bring it there for service. Your employees are generally very friendly, courteous and try to be helpful. Unfortunately I've experienced frustration multiple times when I've had issues. I noticed bolts missing in my tailgate and some mounting brackets under my hood. I was told that it was my problem and not covered. I purchased my truck new. I did not remove them. This is a quality control issue. I reached out to one of your sales managers concerning some inconsistency in my clear coat. He provided a subcontractor contact info. That contractor refused repairs. When I brought this to the sales managers attention he showed no interest and wouldn't discuss further. I purchased the clear coat protection from Nissan. Nissan. Your subcontractors are a reflection of you. Why purchase the added protection if no one will honor the agreement? Lastly during my latest visit I learned squirrels had eaten a significant portion of my wiring. Whereas your technician was helpful and thorough. He also found the situation amusing. He especially found amusing how much he and the dealership were going to charge for repairs. This displayed a lack of professionalism. I like your dealership and most of it's staff. Improvement could be made in how customers issues are resolved. More

by sfanderson Verified Customer Verified Customer

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