Liz Girnus | Page 4

Sales person was dishonest Shopped for ford explorer. I told them i was not interested in purchasing right away but would do so in next couple of weeks because i was waiting to Shopped for ford explorer. I told them i was not interested in purchasing right away but would do so in next couple of weeks because i was waiting to close on my mortgage. I explained the importance repeatedly of not having anothing hit my credit until after I closed . Liz asked if I could at least fill out paperwork so she could book the sale in December but promised she would not run my credit until I called to tell her it was ok. We had that conversation for 3 days. She called on 1/2/17 and said she wanted to use it for her bonus and again promised not to run my credit until I told her to. On that same day, she gave my file to finance to run my credit after we explicitly agreed that not happen. Then she and Reggie tried to convince me it was no big deal and refused to fix it with Ford Financial. Liz admitted Reggie that she "forgot" to tell him not to run my credit. I would never recommend this place. This was the stereotypical experience of an auto dealership. Dishonest. To add insult to injury Reggie couldn't tell me what he said to Ford Financial, refused to give me a letter that they ran my credit in error and wouldn't let me speak to a manager. They failed to comprehend what damage they have done or could careless. They can take the Explorer and shove it sideways. I've already made a complaint with Ford Financial, Ford Customer Relations and I will also be filing a complaint with every city and state regulatory agency I can think of including but not limited to the NY state Attorney General, DMV and Consumer Affairs. They seemed to not care about complaints, let's see how long that will hold true. I have witnesses to the whole fiasco from beginning to end. More

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Class. Style. Gets xxxx done. Not my norm to take the time to write any kind of review (far too self involved ;)) but Liz and Mike go above and beyond. I never felt handled, or Not my norm to take the time to write any kind of review (far too self involved ;)) but Liz and Mike go above and beyond. I never felt handled, or pushed in any direction. They put me in the perfect car, the MKZ in January, and all these months later if I have a question there is an immediate response. I had one yesterday. That old image of car dealers does not stand up to their style. If you are looking for a car, go see Liz. Honestly, a classy stylish go-getter, who will get you everything you want. So this time it's me who says thank you. A big thank you. ;) You guys kick xxx. Dermot. More

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Professional and quality service The sales people all made us feel comfortable. They were all very professional and the quality of service was the best! They made the process quick a The sales people all made us feel comfortable. They were all very professional and the quality of service was the best! They made the process quick and easy and made us feel like we chose the right company to do business with. More

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Liz is the Best , she worked so hard and was so nice to me every step of the way. Her partner the guy who put my financial package together was great as well, What , she worked so hard and was so nice to me every step of the way. Her partner the guy who put my financial package together was great as well, What a Team. More

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Found exactly what I wanted. I had been searching dealer inventories looking for a white Explorer Sport with just a moonroof. Two other dealerships dropped the ball, trying to ste I had been searching dealer inventories looking for a white Explorer Sport with just a moonroof. Two other dealerships dropped the ball, trying to steer me to different colors or extra options. Liz had just sold the exact car I wanted but she found me another one and three days later I came in to sign and drive off. More

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Liz was amazing! Liz was absolutely wonderful! Not only did she give us a wonderful deal her knowledge and expertise was outstanding! Liz made this process so simple a Liz was absolutely wonderful! Not only did she give us a wonderful deal her knowledge and expertise was outstanding! Liz made this process so simple and stress free! More

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Great service 4th car I have leased/bought from Ford Lincoln of Queens and each time it was fast, convenient and painless, Liz is fantastic, highly recommend! 4th car I have leased/bought from Ford Lincoln of Queens and each time it was fast, convenient and painless, Liz is fantastic, highly recommend! More

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Wonder Women Liz!!! My fiance and I met Liz a year ago when we purchased a Lincoln. We loved her expertise and experience, so we came back to buy another vehicle. Liz wa My fiance and I met Liz a year ago when we purchased a Lincoln. We loved her expertise and experience, so we came back to buy another vehicle. Liz was wonderful and got us an amazing deal. I highly recommend for anyone to contact Liz if they are looking to get into a new car.... More

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Liz is Great!!!!! Liz is a great sales rep ! I have known her for a year n called her several times n asked her tons of questions n prices about cars n never bought a c Liz is a great sales rep ! I have known her for a year n called her several times n asked her tons of questions n prices about cars n never bought a car from her n she was always kind !!! But recently my son to totalled his new Fiat 500 n we were devestated , but Thank God he's ok. N I trusted Liz so much I called her n thought she wouldn't want to bother with me? N I was wrong .!! She called back immediately n first asked how my son was? Then got my son into a new Ford Fusion energy n gave us the best price ever! All over the phone! That's how much I trusted her! N every other ford told me there was no way I got that price? That when I go in to sign the prices will be higher! N guess what? It wasn't true at all! What she says .... Is what it is....So it's our first car we bought from her n hopefully many more to come! I consider her a great friend now ! My son does to! Thank you Liz!!!!😘😘🚗🚗👦🏻 More

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Great new car My daughter just purchased a Escape from Lizzy at this dealership she was the best in helping us out . We will continue to buy cars from this dealersh My daughter just purchased a Escape from Lizzy at this dealership she was the best in helping us out . We will continue to buy cars from this dealership. The best in prices and cars. Michael was a great help also. Thanks More

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