Lizzy Spitzmiller
Lizzy Spitzmiller at Mercedes-Benz of Columbus

Lizzy Spitzmiller | Page 14

Service and Parts Director

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
300 Reviews

Dealership Experience

10 yrs, 7 mos

4.9

300 Reviews

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300 Reviews of Lizzy Spitzmiller

July 15, 2021

Dealership Rating
Employee Rating

Great customer service! They called and gave me updates every day or so. everything was fixed in a timely manner. they did a great job! More

by moodyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

July 11, 2021

Dealership Rating
Employee Rating

The service was excellent; however, I don't think it really needed an oil change right now. Plus the tire pressure indicator light came on requiring attention. Otherwise, I was very satisfied!! Espe More

by hinton.LENORA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Jul 12, 2021

Mercedes-Benz of Columbus responded

Thank you for the feedback about our service department, hinton.LENORA. We are happy you were pleased with your service. Please let us know if there is anything else we can do for you!

June 28, 2021

Dealership Rating
Employee Rating

Excellent quality work but no military discount and they asked me for about 40 per cent more than RBM Mercedes Benz of Atlanta for service work, they refused to match prices but both are authorized Mercedes More

by JAYBYRDCARROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing, Tyler Knowles, Troy Reed

Jun 28, 2021

Mercedes-Benz of Columbus responded

JAYBYRDCARROLL, thank you for taking the time to share about your experience with our service department. We aim to provide excellent, quality service and sincerely appreciate your feedback. Every Mercedes-Benz dealership, sets their own price on services and repairs based on the cost of parts, labor and market conditions. It's reviews like yours, that help us understand areas that we can improve upon. We will be sure to take this into consideration for the future. Again, thank you for the feedback.

June 25, 2021

Dealership Rating
Employee Rating

My service experience was excellent, from the ease of scheduling an appointment to the actual servicing of my car. More

by doncook1cav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Mercedes-Benz of Columbus responded

Doncool1cav, we really appreciate the feedback! Thank you for sharing!

June 21, 2021

Dealership Rating
Employee Rating

Ms.Elizabeth Enix was very helpful and professional. She was very Friendly and pleasant to work with. I am grateful to Ms. Exin because today was my only day off and she worked my vehicle in for service. Th More

by Kentsherri220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Mercedes-Benz of Columbus responded

Thank you so much Kentsherri220, for the wonderful feedback! We will be sure to pass on the kind words to her. Please don't hesitate to reach back out if there is anything else we can do for you :)

June 19, 2021

Dealership Rating
Employee Rating

They were able to work me in due to the fact I had a flat tire. The people were wonderful! They even washed my car! More

by Chrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Knowles

Jun 21, 2021

Mercedes-Benz of Columbus responded

Thank you for your feedback! Please let us know if there is anything else we can do for you!

June 04, 2021

Dealership Rating
Employee Rating

The staff is prompt, friendly, and courteous. Service delivered as promised when promised. A service department you don’t mind going to in the future More

by SUZTAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Knowles

Jun 04, 2021

Mercedes-Benz of Columbus responded

Thank you for the for the feedback, SUZTAY! We hope to see you again in the future :)

June 04, 2021

Dealership Rating
Employee Rating

My car is still squeaking. This is the third time I had my car in for the same problem, each time they tell me the car was test driven and wasn't squeaking. More

by abbyglover_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 04, 2021

Mercedes-Benz of Columbus responded

Hi abbyglover_1, thank you for taking the time provide feedback. We can understand how frustrating this is and would love to be able to discuss with you in more detail, so that we may come to a resolution. Please give Nadie Martin a call, at (706) 256-6100, at your earliest convenience. We hope to hear from you soon!

June 02, 2021

Dealership Rating
Employee Rating

my service provider was nice and helpful the wait time was less than 2 hours which was great. with what i hade done to my Mercedes thank u so much More

by annkerney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2021

Mercedes-Benz of Columbus responded

Thank you so much, annkerney, for taking the time to share about your experience! We look forward to seeing you at your next visit :)

May 31, 2021

Dealership Rating
Employee Rating

Have been dealing with this department for 6 years now and always get excellent service. Have been especially pleased with the service received from Elizabeth Enix. More

by lambnoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2021

Mercedes-Benz of Columbus responded

Thank you, lambnoli, for taking the time to share about your experience with Lizzie! We are delighted to hear you have been a steady customer for the pas 6 years, and look forward to continue serving you needs in the future. Please let us know if there is anything else we can do for you.

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