Lizzy Spitzmiller | Page 15

This is the 2nd Mercedes-Benz that I have purchased from this dealership. The same salesperson each time ( Angie Braid ) Angie is super helpful and knowledgeable and patient and seems to always be focused this dealership. The same salesperson each time ( Angie Braid ) Angie is super helpful and knowledgeable and patient and seems to always be focused on what she can do to make sure that I am pleased. She doesn't really try to sell me on anything as much as she listens to what is important to me, and then fits my likes and dislikes with the product. I appreciate being listened to. She is the best automotive sales person with which I have ever worked. The service Department is equally outstanding. When I brought my car in for scheduled maintenance, I was always given a loaner (clean and late model) to use until I could get mine back, or they would take me to work and come back and get me when they were through, and they always kept me informed of what was going on with my car. They treated me as if I were some kind of celebrity and were always courteous and helpful. I used to buy Jaguars ( 4 of them) They are beautiful cars but they just don't seem to reach the same level of sophistication and "State of the Art Technology" that you can get in a Mercedes-Benz. So, the automobile, the dealership, the sales person. I always feel like I've done myself a favor when I deal with them. Joseph Hastie, M.D. More

by Jobubba Verified Customer Verified Customer

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Very professional and courteous. I was greeted when I arrived at the dealership. When I picked up my car, the service representative explained to me the service performed. arrived at the dealership. When I picked up my car, the service representative explained to me the service performed. More

by FTJ7 Verified Customer Verified Customer

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Cannot say enough great things about Jerry & Rene! Stellar examples of great customer service! I did not buy my car here but they treated me as though I did Stellar examples of great customer service! I did not buy my car here but they treated me as though I did More

by DEB.MITCHELL1013 Verified Customer Verified Customer

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The reason I return for my maintenance is due in large part to how I am treated. Lizzie is my trusted advisor and she’s smart! part to how I am treated. Lizzie is my trusted advisor and she’s smart! More

by ssnbrry Verified Customer Verified Customer

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I called and spoke with service to get a price for changing my air filter for my cabin area. So helpful and went to make sure a tech would be there after 5. And told me I could Come in. Amazing custo changing my air filter for my cabin area. So helpful and went to make sure a tech would be there after 5. And told me I could Come in. Amazing customer service!! More

by marthajohnson3 Verified Customer Verified Customer

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I highly recommend this dealer. We broke down, and they took us in even without an appointment. They even got us running in one day. took us in even without an appointment. They even got us running in one day. More

by steve@getouttolivemusic.com Verified Customer Verified Customer

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Great customer service. Made me feel welcome and also Lizzy was great. Took her time out to explain everything to me. Would recommend this place. Lizzy was great. Took her time out to explain everything to me. Would recommend this place. More

by ANITAGOLDEN305 Verified Customer Verified Customer

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When it’s time for my Benz to get serviced, I have always had a good experience with my Mercedes Dealership, happy to be apart of the family... had a good experience with my Mercedes Dealership, happy to be apart of the family... More

by DRAKE_MARYLYNN Verified Customer Verified Customer

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I always know I will get the BEST service from this dealership a d from the service dept. the attitudes displayed show they actually care about me and my car; I am not just a faceless customer. dealership a d from the service dept. the attitudes displayed show they actually care about me and my car; I am not just a faceless customer. More

by Rebecca Verified Customer Verified Customer

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Mercedes of Columbus has a great service department. The service department is pleasant to work with, friendly and courteous. Technicians working on the vehicles are trained and do a good job. I rarely ever service department is pleasant to work with, friendly and courteous. Technicians working on the vehicles are trained and do a good job. I rarely ever in 35 years have had a repeat on service work for the same problem. More

by RAGMOP11 Verified Customer Verified Customer

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