Lizzy Spitzmiller | Page 23

Outstanding Service for my C63s A great experience all around! I made my appointment using the web portal. Within the hour of requesting my appointment I received a confirmation ca A great experience all around! I made my appointment using the web portal. Within the hour of requesting my appointment I received a confirmation call. I had to reschedule my initial appointment, and I received the same prompt, courteous service for rescheduling my appointment. The team was very accommodating. On the date of my service I was greeted at the door. The team had all of my paperwork ready and after confirming the details I was on my way. My service was completed quickly. Everything was done correctly the first time (no annoying return visits for incorrect or incomplete work). My car was immaculate! My experience with other dealers has been that the outside of my car was clean, but I would find grease stains or dirty spots on the door, floor mats, seats, or the head liner. That was not the case. My car was cleaned well inside and out. The pick-up of my car was equally as efficient. While I completed my paperwork my car was delivered and waiting for me. The facility is easy to access, well-marked and clean. Directions for entering the service bay are clearly marked. The customer waiting area was clean and comfortable. The staff is friendly and personable. Lizzie and Troy took great care of me and made sure that all of my questions and concerns were addressed to my satisfaction before I left. I don't have a local Mercedes-Benz dealer. I have to drive at least an hour for any service. As an owner of three Mercedes-Benz vehicles I have worked with several different dealers in hopes of finding a good service department. My search is over! I will be back. More

Report | Print

Great job! Service was great and professionalism was outstanding! I would certainly recommend this dealership to others. I'm am very impressed with the attenti Service was great and professionalism was outstanding! I would certainly recommend this dealership to others. I'm am very impressed with the attention to detail each representative had. More

by drleurastus Verified Customer Verified Customer

Report | Print

Everything went great, My car was taken in soon as I got there and I arrived a little early. I didn’t have to wait long and I told everything that was done to my car. there and I arrived a little early. I didn’t have to wait long and I told everything that was done to my car. More

by gerrie209 Verified Customer Verified Customer

Report | Print

B-7 Service on my 2015 GL 450 As always the service department Rocked, great from the time you arrive until the job is done, very pleased with this service. Will continue having my As always the service department Rocked, great from the time you arrive until the job is done, very pleased with this service. Will continue having my vehicle serviced here. More

by DSMITH9721 Verified Customer Verified Customer

Report | Print

Great Very professional people in all areas from the time Imade the appointment till the completed service I would recommend the service department to anyon Very professional people in all areas from the time Imade the appointment till the completed service I would recommend the service department to anyone very satisfied More

by HOGANWILLIE Verified Customer Verified Customer

Report | Print

I have been very satisfied regarding servicing of my vehicle. Their job performance good quality work with reasonable price. Staff completion of service in a timely manner. vehicle. Their job performance good quality work with reasonable price. Staff completion of service in a timely manner. More

by EJELLEN23 Verified Customer Verified Customer

Report | Print

It took a long time. It took most of June to get my issue resolved.I came back every week of June .It took a long time to get the issue fixed. It took most of June to get my issue resolved.I came back every week of June .It took a long time to get the issue fixed. More

by adolphus.ware Verified Customer Verified Customer

Report | Print

The best sales and service in Columbus Georgia❗️Excellent amenities waiting area immaculate and super clean. The maintenance department service very personable with an excellent staff very warm and friendly! amenities waiting area immaculate and super clean. The maintenance department service very personable with an excellent staff very warm and friendly! More

by GIDRON3201 Verified Customer Verified Customer

Report | Print

Mercedes Benz of Columbus is the best dealer in the area and the business. They are definitely a cut above all the rest of the dealers in the tri-city area. and the business. They are definitely a cut above all the rest of the dealers in the tri-city area. More

by therman.m.barnes.jr1 Verified Customer Verified Customer

Report | Print

Every time i have gone in to do services the service department has been nothing but respectful and very helpful with answering questions very pleased department has been nothing but respectful and very helpful with answering questions very pleased More

by williambarnes2212 Verified Customer Verified Customer

Report | Print