Lizzy Spitzmiller | Page 23

Its always a pleasure to visit the Mercedes Benz service center here in Columbus. They always provide great professional customer. Always exceptionally friendly. All of the service associates seem to work t center here in Columbus. They always provide great professional customer. Always exceptionally friendly. All of the service associates seem to work together as 1 team! I took my car in because my steering wheel would not adjust. With in two hours or less they fixed the issue at No charge to me! I"m very pleased and a happy customer. Exceptional Service! Mrs. Jack More

by RENEEC35 Verified Customer Verified Customer

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I ordered a car and it was delayed because of the virus. They kept me updated throughout the process. Great service and experience. It’s my second car I’ve purchased from them. They kept me updated throughout the process. Great service and experience. It’s my second car I’ve purchased from them. More

by ctm0 Verified Customer Verified Customer

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Cheerful and Efficient Follow up on a previous visit for and air conditioner issue was quick and efficient. Installed a new part and recharge the system. I’m always impresse Follow up on a previous visit for and air conditioner issue was quick and efficient. Installed a new part and recharge the system. I’m always impressed with the job the service department does. More

by FISHDAD1871 Verified Customer Verified Customer

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The dealership and the people I have dealt with are great, but the maintenance costs are way too high. This will cause me to not want another Mercedes. great, but the maintenance costs are way too high. This will cause me to not want another Mercedes. More

by PBURT0 Verified Customer Verified Customer

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Outstanding Service for my C63s A great experience all around! I made my appointment using the web portal. Within the hour of requesting my appointment I received a confirmation ca A great experience all around! I made my appointment using the web portal. Within the hour of requesting my appointment I received a confirmation call. I had to reschedule my initial appointment, and I received the same prompt, courteous service for rescheduling my appointment. The team was very accommodating. On the date of my service I was greeted at the door. The team had all of my paperwork ready and after confirming the details I was on my way. My service was completed quickly. Everything was done correctly the first time (no annoying return visits for incorrect or incomplete work). My car was immaculate! My experience with other dealers has been that the outside of my car was clean, but I would find grease stains or dirty spots on the door, floor mats, seats, or the head liner. That was not the case. My car was cleaned well inside and out. The pick-up of my car was equally as efficient. While I completed my paperwork my car was delivered and waiting for me. The facility is easy to access, well-marked and clean. Directions for entering the service bay are clearly marked. The customer waiting area was clean and comfortable. The staff is friendly and personable. Lizzie and Troy took great care of me and made sure that all of my questions and concerns were addressed to my satisfaction before I left. I don't have a local Mercedes-Benz dealer. I have to drive at least an hour for any service. As an owner of three Mercedes-Benz vehicles I have worked with several different dealers in hopes of finding a good service department. My search is over! I will be back. More

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Great job! Service was great and professionalism was outstanding! I would certainly recommend this dealership to others. I'm am very impressed with the attenti Service was great and professionalism was outstanding! I would certainly recommend this dealership to others. I'm am very impressed with the attention to detail each representative had. More

by drleurastus Verified Customer Verified Customer

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Everything went great, My car was taken in soon as I got there and I arrived a little early. I didn’t have to wait long and I told everything that was done to my car. there and I arrived a little early. I didn’t have to wait long and I told everything that was done to my car. More

by gerrie209 Verified Customer Verified Customer

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B-7 Service on my 2015 GL 450 As always the service department Rocked, great from the time you arrive until the job is done, very pleased with this service. Will continue having my As always the service department Rocked, great from the time you arrive until the job is done, very pleased with this service. Will continue having my vehicle serviced here. More

by DSMITH9721 Verified Customer Verified Customer

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Great Very professional people in all areas from the time Imade the appointment till the completed service I would recommend the service department to anyon Very professional people in all areas from the time Imade the appointment till the completed service I would recommend the service department to anyone very satisfied More

by HOGANWILLIE Verified Customer Verified Customer

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I have been very satisfied regarding servicing of my vehicle. Their job performance good quality work with reasonable price. Staff completion of service in a timely manner. vehicle. Their job performance good quality work with reasonable price. Staff completion of service in a timely manner. More

by EJELLEN23 Verified Customer Verified Customer

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