Brittany Whatley
Brittany Whatley at Mercedes-Benz of Columbus
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Brittany Whatley

General Sales Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.7
79 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

7 yrs, 6 mos

4.7

79 Reviews

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79 Reviews of Brittany Whatley

March 14, 2024

Dealership Rating
Employee Rating

Best Mercedes Benz dealership in North America. They are very caring, responsive and professional. My car was delivered at home in Atlanta on time. Everything was so smooth and satisfying. They pro More

by Rahul Kumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Waller

March 02, 2024

Dealership Rating
Employee Rating

Great service easy to work with dealership is clean and professional recommend them 100 percent More

by smash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Malcolm Waller

January 27, 2024

Dealership Rating
Employee Rating

Very responsive and made me feel appreciated as a customer. Made sure I was happy with the service. More

by tswright9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Tolbert, Haley McDonald

Feb 08, 2024

Mercedes-Benz of Columbus responded

Thank you so much for your kind words! We greatly appreciate your feedback and are delighted to hear that you found our team responsive and that you felt appreciated as a customer. We look forward to serving you again and appreciate your continued support!

December 01, 2023

Dealership Rating
Employee Rating

Customer service was excellent and the repair process was executed properly. Thank you Columbus Mercedes. More

by DEMICOLOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Lauren Farthing , David My Sales Man was great

Dec 13, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the positive review! We are delighted to hear your repair was handled properly and we were able to provide you with an excellent experience. Please don't hesitate to reach out if you need anything else!

October 24, 2023

Dealership Rating
Employee Rating

I had a wonderful experience buying my vehicle from Mercedes-Benz of Columbus! From beginning to end Dominique Waller did a fantastic job as my salesman. No pressure about anything! And the management More

by trimtech.pro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 25, 2023

Mercedes-Benz of Columbus responded

Wow, trimtech.pro, what great feedback! We appreciate you taking time to share about your sales experience with Dominique and our management team! We will be sure to pass on your review and please let us know if there is anything else we can do for you. We look forward to working with you again in the future.

August 01, 2023

Dealership Rating
Employee Rating

August 1, 2023, I had an 8:00 appt to replace a tire. It is now 1:18pm and my vehicle has not been looked. When I arrived I was informed the service managers and technicians are in a lunch meeting. Needl More

by Bad business
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2023

Mercedes-Benz of Columbus responded

We are very disappointed to hear your feedback, but understand this issue was resolved. If you need further assistance, please reach out to Nadie Martin, at (706) 256-6100.

May 30, 2023

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Employee Rating

Great Service! Very conscientious of the customer’s needs and works together with the customer to meet or exceed that need. More

by mattmklkjn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

Mercedes-Benz of Columbus responded

Thanks marrmklkjn, for the wonderful review! We appreciate you taking time to leave your feedback about your sales experience and we look forward to seeing you again soon. Wishing you many happy miles!

October 26, 2022

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Employee Rating

They always pay attention to every detail. They keep me well informed of the status of the process. Always courteous and prompt More

by Jobubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Mercedes-Benz of Columbus responded

Jobubba, we are delighted to hear your feedback! Thank you for sharing! We look forward to continue servicing your vehicle needs :)

September 17, 2022

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Employee Rating

Great dealership with a ton of great vehicles but they did try to make me run my credit through their application even though I had already went through my bank and gotten approved for a loan through them More

by TJATKINS93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Mercedes-Benz of Columbus responded

TJATKINS93, thanks for sharing about your experience! We are delighted to hear your experience was quick and easy. Because of our agreements with different lending institutions, we are often times able to get competitive interest rates for our customers. This should be a no-pressure offer, so we will pass your feedback on to our management team. Please let us know if there is anything else we can do for you!

Sep 19, 2022

TJATKINS93 responded

It should be a no pressure offer I agree. I was told by one of your most experienced salespersons that they had never heard of not being able to use just the banks approved loan and that I would have to run it through Mercedes Benz application process.

September 02, 2022

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Employee Rating

Great efforts to reach a satisfactory solution were made by all parties concerned. I was impressed with the professionalism of your employees. More

by brkilman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Sep 06, 2022

Mercedes-Benz of Columbus responded

Brkilman, our team works hard to ensure our customers are completely satisfied, and we are delighted to hear that it shows! Please don't hesitate to let us know if there is anything else we can do for you!

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