Lizzy Spitzmiller | Page 29

Frustrated Purchased an AMG used from the dealer and I have had to replace two sets of tires in just over a year. P zeros aren't cheap, and the dealer tells me Purchased an AMG used from the dealer and I have had to replace two sets of tires in just over a year. P zeros aren't cheap, and the dealer tells me little bumps can mess up the suspension. My problem is a 60 k amg that wont track straight on public roads for 10,000 miles. Anyway you all asked so there it is. More

by albertlwms Verified Customer Verified Customer

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Great Service The service department is always very professional, courteous, respectful and and helpful when we are servicing our vehicle. Our vehicle is always rep The service department is always very professional, courteous, respectful and and helpful when we are servicing our vehicle. Our vehicle is always repaired in a timely manner and we are always notified about the issues and how long it will take for the service to be completed. More

by BROOKSG1984 Verified Customer Verified Customer

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Knowledgeable and polite. Mr. Richard Joyner and Mr. Josh’s Andujar met me outside the dealership. I had contacted Mr. Joyner tp ask for a knowledgeable sales person that would Mr. Richard Joyner and Mr. Josh’s Andujar met me outside the dealership. I had contacted Mr. Joyner tp ask for a knowledgeable sales person that would be able to answer my questions about the 2020 GLE. Mr. Andujar was able to answer all my questions and offer information on the driver assist programs on the GLE. Mr. Andujar was very patient with me as I had many questions about the vehicle. The GLE was a perfect fit for me. After my decision to purchase I was introduce to a lot of the employees. They were courteous and answered my questions about service. I could not have asked for a better experience in purchasing a car. It is something I normally dread but they made it easy. I was glad to know that they are a dog friendly dealership as my Havanese is usually by my side. Mr. Andujar was exceptional. More

by BKSDAS Verified Customer Verified Customer

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Great Service My C300 was serviced in a timely and efficient manner. The Mercedes dealership offered shuttle service to take me to and from work. The shuttle was on My C300 was serviced in a timely and efficient manner. The Mercedes dealership offered shuttle service to take me to and from work. The shuttle was on time to pick me up after work. Thank you Mercedes Benz of Columbus GA... Janice Clark More

by janis.clark40 Verified Customer Verified Customer

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Exorbitant price! Charged for services NOT performed. Was told by employee the charges were automatically applied. My car was driven 14 miles without notifying me. Na Charged for services NOT performed. Was told by employee the charges were automatically applied. My car was driven 14 miles without notifying me. Nasty greasy fingerprints under hood. Notified them a few visits back. Now "additional" fingerprints showing. More

by jbs1016alsq Verified Customer Verified Customer

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everything completed as requested. the only difficulty we seem to repeatedly have is when service advisor tries to phone me on my mobile. the number dialed rolls directly into voice ma the only difficulty we seem to repeatedly have is when service advisor tries to phone me on my mobile. the number dialed rolls directly into voice mail greeting, but on my end the phone never rings, and does not show up as a missed call or vm. we tried it while i was standing at service advisor's station, with same result. the SA tried calling from her cell phone and the call was easily completed. As i have not blocked the dealership's number, we have been at a loss as to what the problem is, however it did cost us another day of inconvenience in getting our car back. More

by Davidpassman3 Verified Customer Verified Customer

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Very relieved to get my car back on the road. My car broke down on the road, I had it towed to the dealership at night. That next morning I informed the service department of the problem, the next My car broke down on the road, I had it towed to the dealership at night. That next morning I informed the service department of the problem, the next day after they checked it out, told me what was wrong, gave me a price and I had my vehicle the same day. More

by ROSETTAJHALL Verified Customer Verified Customer

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B Service Very professional and accommodating, above and beyond. Quick service, with door to door pick up and delivery. We’ve been happy and proud to be part of Very professional and accommodating, above and beyond. Quick service, with door to door pick up and delivery. We’ve been happy and proud to be part of our family at Mercedes Benz of Columbus since 2008. We will certainly both recommend and look forward to the Sprinter line for our next purchase. More

by tony167_ Verified Customer Verified Customer

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Awesome service and excellent communication! Liz you Rock Liz was courteous, personable,respectful, provided options and was very professional. She was patient and took the time to listen to my concerns. S Liz was courteous, personable,respectful, provided options and was very professional. She was patient and took the time to listen to my concerns. She's an excellent service representative. More

by EOBASSEY Verified Customer Verified Customer

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Every time we bring our car there,we are more than satisfied Everyone we ever talked to at the dealership is extremely knowledgeable and helpful. The pricing is competitive and the service is as good as you coul Everyone we ever talked to at the dealership is extremely knowledgeable and helpful. The pricing is competitive and the service is as good as you could ever ask for. More

by georgetroche Verified Customer Verified Customer

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