Lizzy Spitzmiller | Page 28

Garry This Staff went above their Job Description My ride home was running late and the store was about to close Nadie came to my rescue. Nadie provided me with a ride home. Nadie professionalism and My ride home was running late and the store was about to close Nadie came to my rescue. Nadie provided me with a ride home. Nadie professionalism and customer services friendliness is awesome. Phil Bono is the man he personal checks every Mercedes Benz to insure it's clean. I have watched him provide a ride home for customer within five minutes.This Dealership treat their customers like family and makes everyone feel welcome. I would recommend Mercedes Benz of Columbus to all my Friend and Family. Thanks for all you do and making me a Mercedes Benz family member More

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Exceptional Service The key to good service is to listen to the customers concerns. All of my concerns were fully noted and addressed by the service department. The lev The key to good service is to listen to the customers concerns. All of my concerns were fully noted and addressed by the service department. The level of professionalism shown by the entire service department is unmatched and appreciated. More

by Cbus Verified Customer Verified Customer

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Service/maintenance Thank you for accommodating me with an appointment at the last minute. Friendly and courteous staff. Prompt in providing service. Clean waiting ar Thank you for accommodating me with an appointment at the last minute. Friendly and courteous staff. Prompt in providing service. Clean waiting area and restrooms. More

by TEREON.GLOVER Verified Customer Verified Customer

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Service Department. Extremely professional and courteous service provided for our Mercedes E 350. Limited waiting. Reasonable cost and detail review of work performed. Extremely professional and courteous service provided for our Mercedes E 350. Limited waiting. Reasonable cost and detail review of work performed. Will continue allowing this dealership to provide all needed service. More

by EARL.COOK52 Verified Customer Verified Customer

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B service I appreciated the $150 discount on my service. The dealership is under construction and it was confusing to find where to go for the service center. I I appreciated the $150 discount on my service. The dealership is under construction and it was confusing to find where to go for the service center. I advised that some signage would have been helpful. More

by LWHUDDLESTON66 Verified Customer Verified Customer

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top flight Having had terrible experiences in the past with several of the big dealerships in town, MB of Columbus has been a great find. Staff is friendly, cour Having had terrible experiences in the past with several of the big dealerships in town, MB of Columbus has been a great find. Staff is friendly, courteous, attentive, and thorough in both completion of work, and explanation of details. Couldn't be happier with my MB of Columbus experience and highly recommend this organization. More

by JohnS Verified Customer Verified Customer

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B service Timely and efficient with. Friendly and courteous personnel! My service was completed in a timely manner with explanations of services rendered and re Timely and efficient with. Friendly and courteous personnel! My service was completed in a timely manner with explanations of services rendered and recommendations for future services to maintain my car. Professional atmosphere and inviting waiting areas . More

by JVNPATRICK Verified Customer Verified Customer

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Frustrated Purchased an AMG used from the dealer and I have had to replace two sets of tires in just over a year. P zeros aren't cheap, and the dealer tells me Purchased an AMG used from the dealer and I have had to replace two sets of tires in just over a year. P zeros aren't cheap, and the dealer tells me little bumps can mess up the suspension. My problem is a 60 k amg that wont track straight on public roads for 10,000 miles. Anyway you all asked so there it is. More

by albertlwms Verified Customer Verified Customer

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Great Service The service department is always very professional, courteous, respectful and and helpful when we are servicing our vehicle. Our vehicle is always rep The service department is always very professional, courteous, respectful and and helpful when we are servicing our vehicle. Our vehicle is always repaired in a timely manner and we are always notified about the issues and how long it will take for the service to be completed. More

by BROOKSG1984 Verified Customer Verified Customer

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Knowledgeable and polite. Mr. Richard Joyner and Mr. Josh’s Andujar met me outside the dealership. I had contacted Mr. Joyner tp ask for a knowledgeable sales person that would Mr. Richard Joyner and Mr. Josh’s Andujar met me outside the dealership. I had contacted Mr. Joyner tp ask for a knowledgeable sales person that would be able to answer my questions about the 2020 GLE. Mr. Andujar was able to answer all my questions and offer information on the driver assist programs on the GLE. Mr. Andujar was very patient with me as I had many questions about the vehicle. The GLE was a perfect fit for me. After my decision to purchase I was introduce to a lot of the employees. They were courteous and answered my questions about service. I could not have asked for a better experience in purchasing a car. It is something I normally dread but they made it easy. I was glad to know that they are a dog friendly dealership as my Havanese is usually by my side. Mr. Andujar was exceptional. More

by BKSDAS Verified Customer Verified Customer

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