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Logan Batchelor
Logan Batchelor at Sam Pack's Five Star Ford Lewisville

Logan Batchelor | Page 2

Sales Consultant

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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107 Reviews
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107 Reviews

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107 Reviews of Logan Batchelor

August 26, 2023

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Employee Rating

Excellent service as always. The financial department knew exactly what I wanted and Michael has always been the absolute best! More

by keldelayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 26, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations, keldelayne, on the purchase of your new Ford. Michael and the entire Five Star Ford Lewisville staff want to hear from you at 972-221-2900 with technical or care questions. Don't hesitate to let us know how we can help you enjoy your ride. Thank you for your business and endorsement. Sincerely, Kelly Blackwell, General Manager

August 15, 2023

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Employee Rating

I have been dealing with this dealership since the mid 90’s. Have always had good service from sales and the service department . (Especially Michael Bratcher and Zack Mixon). More

by Rcsc28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon

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Aug 15, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Rcsc28, Your feedback means a lot to us at Five Star Ford Lewisville. Positive reviews like yours not only motivate our team to continuously improve but also help others make informed decisions when considering their vehicle purchases and service. Thank you for trusting in Michael and Zack. We look forward to your next call at 972-221-2900. Sincerely, Kelly Blackwell, General Manager

August 07, 2023

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Employee Rating

the Accessories Department Quick to finalize your purchase and Easy explanation, Good price for the service More

by RICARDOG1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez , Kelly Blackwell

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Aug 07, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations, RICHARDOG1, on your purchase at Five Star Ford Lewisville. Our primary goal is to provide exceptional customer service, great vehicles, and a hassle-free experience. It's great to know that Michael and Zack were able to meet your expectations. We look forward to hearing from you again at 972-221-2900. Thank you, Kelly Blackwell, General Manager

July 24, 2023

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Susana the service advisor took all my information when I dropped off my vehicle for engine service and tire rotation. I was kept up to date on process to complete service and when I went to pick up my vehic More

by philip.hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke , Patsy Dowdy, Kyle Wasson, Susana Perez

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Jul 25, 2023

Sam Pack's Five Star Ford Lewisville responded

Philip, We want to express our sincere gratitude for choosing Five Star Ford Lewisville for your recent purchase. Your trust in us means a lot, and we are delighted that you allowed us to serve you. Reach Susana and our team at 972-221-2900 to review the features of your new Ford. We truly want you to fully enjoy your vehicle. Thank you for your great feedback and business, Kelly Blackwell, General Manager

July 16, 2023

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Buy all my cars from here. I am very happy with the service they provide More

by Csolis410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kameron Sneed, Zack Perez

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Jul 17, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Csolis410, on your newest vehicle from Five Star Ford Lewisville. We are honored to have earned your business over the years, and we look forward to serving you in the future. If there's anything else we can assist you with, please don't hesitate to reach Michael, Kameron, or Zack at 972-221-2900. We are always here to help. Sincerely, Kelly Blackwell, General Manager

July 13, 2023

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Employee Rating

I have been dealing with this dealership for the last 1999. We have had a good experience with various sales agents and service technicians (Michael Bratcher and Zach Nixon especially). More

by Rcsc28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 14, 2023

Sam Pack's Five Star Ford Lewisville responded

Rcsc28, At Five Star Ford Lewisville, we strive to provide exceptional service and make car-buying and vehicle care as smooth and enjoyable as possible. It is incredibly rewarding to know that Michael and Zack continue to meet your expectations and deliver on our commitment to customer satisfaction. Thank you for your many years of business and we look forward to serving you for many more. Sincerely, Kelly Blackwell, General Manager

July 01, 2023

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Employee Rating

My sincere thanks to Michael Bratcher who took good care of us--while we are out of town when our new car came in--he made sure we received everything we need to complete our purchase and the 7th car he has More

by txleafformerbanker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sayed Haider

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Jul 02, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello txleafformerbanker, On behalf of Michael and the entire Five Star Ford Lewisville team, thank you very much for your loyalty! We're committed to providing exceptional service and ensuring that your automotive needs are met to the highest standards. If you ever have any questions or require further assistance, please don't hesitate to reach out to us at 972-221-2900. We truly appreciate you. Sincerely, Kelly Blackwell, General Manager

Jul 02, 2023

txleafformerbanker responded

Thank You Kelly!

June 03, 2023

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Employee Rating

My service experiences here have always been good. We live 45 minutes away and Zach made the process of bringing our vehicle in quick and simple. Gave me daily updates until the work was finished. Muc More

by finhead9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon, Zack Perez , Tom Andrews, Kelly Blackwell

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Jun 05, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello finhead9, Receiving high marks and positive comments from satisfied customers like yourself is incredibly rewarding and a testament to the hard work and commitment the Five Star Ford Lewisville team puts into delivering a satisfying experience. Your words of appreciation motivate us to continuously raise the bar and maintain the highest service standards. Call on our service staff any time at 972-221-2900. Thank you, Kelly Blackwell, General Manager

Jun 06, 2023

finhead9 responded

I know many people are quick to leave negative reviews but less likely to be positive so its my pleasure to do so. My family has bought or leased 10+ vehicles there, most through Michael B. (the ONLY salesperson I have asked for more than once). Tom A. solved a big issue I had last year while buying my Ranger. Finance is always low-key, options presented but not pushed. I've seen the GM change here a few times but the current operation is fantastic, great communication. Keep it up! Russ M.

May 02, 2023

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Employee Rating

Have used this dealership for several years and their service department. Michael Bratcher and Zack Nixon are excellent. More

by Rcsc28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon

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May 03, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Rcsc28, Thank you so much for taking the time to acknowledge Zack, Michael, and Five Star Ford Lewisville. Your total satisfaction with our services and vehicle care is a priority. We appreciate your loyalty and we look forward to seeing you again. Best Regards, Kelly Blackwell, General Manager

April 22, 2023

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Employee Rating

As usual, I received excellent and professional service from the Team at 5 Star Ford Lewisville. KUDO's Julie and Ron. More

by Joe.derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano, Sue Bowman , Kelly Blackwell, Paul Sears

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Apr 23, 2023

Sam Pack's Five Star Ford Lewisville responded

Joe, Thank you for your commitment to the Five Star Ford Lewisville service department. Between visits, don't hesitate to call Julie or Ron at 972-221-2900. Our team is here to offer you answers to all of your automotive concerns. Safe travels, Kelly Blackwell, General Manager

Apr 23, 2023

Joe.derrick responded

Thank You. JLD

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