Logan Batchelor | Page 8

We were completely satisfied with our experience with Sam Pack's Five Star Ford in Lewisville as a direct result of the friendliness and effort put forward by Michael and Tom. They worked hard to get the re Pack's Five Star Ford in Lewisville as a direct result of the friendliness and effort put forward by Michael and Tom. They worked hard to get the results we needed in order to lease the Explorer Sport, they were friendly and professional. More

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Mr. Bratcher and the entire team at Five Star Lewisville are truly something special. They went out of their way to make sure I got the price I was looking for not only on my new vehicle, but my trade as we are truly something special. They went out of their way to make sure I got the price I was looking for not only on my new vehicle, but my trade as well! More

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This dealership was recommended to me by a friend and it met and exceeded my expectations. The staff were very friendly and helpfull from beginning thru the process of testing and learning about the vehicl met and exceeded my expectations. The staff were very friendly and helpfull from beginning thru the process of testing and learning about the vehicles and the purchase. The Ford Fusion I wanted had been transfered to another dealership. When that was discovered, John Costen set in motion the search for it or another car just like the one I wanted. Fortunately it was found and returned to Sam Pack's Ford in Lewisville. I am very happy with my car and the service I received. More

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Everyone was extremely nice and very friendly. Mike Bratcher was honest and very easy to work with. In the event we need another vehicle (which is highly likely) we will be back to see Mike! Thank yo Bratcher was honest and very easy to work with. In the event we need another vehicle (which is highly likely) we will be back to see Mike! Thank you! More

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After visiting several dealerships, selling various brands, I purchased my 2013 F-150 from 5 Star Ford of Lewisville. The decisive factor was the way I was treated by Michael Bratcher, my sales repres brands, I purchased my 2013 F-150 from 5 Star Ford of Lewisville. The decisive factor was the way I was treated by Michael Bratcher, my sales representative. If you need a vehicle, ask for him. He treated me with respect and listened to my needs. He was more interested in what I needed than what he wanted to sell me. He worked overtime to find the best vehicle for my needs and was very sensitive to my particular situation. Frankly, I hate the whole car buying process, but Michael made it a pleasant experience. His attitude and customer care made all the difference. Everyone at the dealership treated me with respect seemed very eager to assist me. I will certainly recommend the dealership, and Michael in particular if you are looking to buy a vehicle. More

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The customer service was great! Mr. Bratcher was very knowledgeable about the vehicle we chose. I would go back to the dealership in the future for another vehicle. knowledgeable about the vehicle we chose. I would go back to the dealership in the future for another vehicle. More

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My experience with Micheal Bratcher, the sales associate, he was very friendly, nice & knowledgeable about the ford edge that I was interested in looking at for a future purchase. After my visit I went home he was very friendly, nice & knowledgeable about the ford edge that I was interested in looking at for a future purchase. After my visit I went home & thought about the deal & price they had given me on the vehicle. I considered going checking other dealers but after my visit I was so impressed with micheal, the finance person & the deal I was offered that I went back the next & purchased the vehicle from your dealership. More

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I have been coming to Ford Country since February to I have been coming to Ford Country since February to purchase a new truck. My obstacle was that I had to sell my car first before I could make a p I have been coming to Ford Country since February to purchase a new truck. My obstacle was that I had to sell my car first before I could make a purchase. Meanwhile, over the next six months or so I had some difficulty selling my car. But, I kept stopping by, saying hello and touching base with everyone. In the end, Michael started helping me and was extremely instrumental and diligent on getting a fair trade in value for my car that ultimately allowed me to purchase my new red candy F-150 4x4 Platinum. Michael's efforts, professionalism, and commitment made this sell possible. As result, Michael has created a relationship for life. In addition, I have shared my story with countless fellow Lewisville Police Officers where I have given out multiple business cards to go see Michael when they get ready to purchase a new Ford car or truck. Therefore, I would just like to say thanks to Michael for the dedication and commitment to make this purchase a reality. Asa Hinson More

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PAINLESS PURCHASE, NO MUSS, NO FUSS, GOT WHAT I WANTED WHEN I WANTED IT WITH NO HASSLES OR ARGUMENTS. MICHAEL PROVIDED EXCELLENT CUSTOMER SERVICE IN ALL ASPECTS OF OUR INTERACTION. THE FINANCE REP WAS V WHEN I WANTED IT WITH NO HASSLES OR ARGUMENTS. MICHAEL PROVIDED EXCELLENT CUSTOMER SERVICE IN ALL ASPECTS OF OUR INTERACTION. THE FINANCE REP WAS VERY HELPFUL, STRAIGHT-FORWARD, AND EXPEDITED OUR VISIT AS MUCH AS POSSIBLE WHIL EENSUREING WE HAD ALL THE NECESSARY INFORMATION AND ASSISTANCE WE COULD HOPE FOR. MARKED IMPROVEMENT FROM MY LAST VISIT SEVERAL YEARS AGO...AND VERY MUCH APPRECIATED. More

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This is the third vehicle I have purchased from this dealership since 2007, and from the same salesmen. The price has always been fair, including trade in values, and I was treated with respect and hon dealership since 2007, and from the same salesmen. The price has always been fair, including trade in values, and I was treated with respect and honesty such as you always hope you get but is not always delivered at every place of business. I would recommend this dealership and expect I will be purchasing there again in the future from Mike and Dennis. More

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