Logan Nelson
Logan Nelson at Colonial Chrysler Jeep Dodge RAM

Logan Nelson

Service BDC

Colonial Chrysler Jeep Dodge RAM

24 Coolidge St, Exit 26 from 495
Hudson, MA 01749

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Logan Nelson

June 27, 2025

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Employee Rating

everybody has been great to deal with, Logan was very helpful and answered all questions I had More

by marca57
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Recommend Dealer
Yes
Jun 27, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 13, 2025

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Good people very professional always helping me keep my car running it's best recomended More

by erichpruller
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Machado, Adam Parker

Jun 13, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chrysler Jeep Dodge RAM.

June 10, 2025

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Parking is tight, however front desk associate was very friendly. Service was quick and efficient. More

by mari-beth.paquette
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Recommend Dealer
Yes
Jun 10, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 27, 2025

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My grease, lube, and oil change along with 60K mile service was done in two hours. I appreciated how quickly Colonial Jeep was able to accomplish this appointment as I have to travel close to an hour t More

by waughoo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Machado, Adam Parker

May 27, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chrysler Jeep Dodge RAM.

May 26, 2025

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Logan Nelson was kind and helped us with quick service getting the new vehicle inspection completed. We also worked with Bergeron in the purchase process. Camden was very helpful and approached us right a More

by Erick Smith
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Recommend Dealer
Yes
May 26, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thanks for sharing about your experience with Colonial Chrysler Jeep Dodge RAM. We appreciate your business and hope to see you again soon!

May 19, 2025

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On time. They inspected my car and made required maintenance as recommended by the manufacturer. I am not disappointed. More

by zonnit
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Machado

May 19, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 10, 2025

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Employee Rating

My service was completed as I had requested. I was even able to get my recall issue addressed which I had not anticipated. The service person kept me informed about how long it would take to More

by JULIE.KEMP0888
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Machado

May 10, 2025

Colonial Chrysler Jeep Dodge RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

April 23, 2025

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There was a big personal change and they lost a lot of their good employees. And they nickel and dime every thing. More

by n7258h
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Recommend Dealer
No

Other Employees Tagged: Joshua Machado

Apr 26, 2025

Colonial Chrysler Jeep Dodge RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've gotten the whole story.

April 23, 2025

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I asked for a full tune up for a road trip we had planned and all they did was change the oil and replace the tires. They didn’t do a tune up, didn’t even top up my fluids: all the fluids were at the bare mi More

by kerrylynn2789
Service Price Transparency
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Recommend Dealer
No
Apr 26, 2025

Colonial Chrysler Jeep Dodge RAM responded

Kerry, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 14, 2025

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Service was completed by the time promised. Service advisors at service desk were polite and friendly. More

by jim_mcintyre11
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Machado

Apr 14, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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