Logan Vandeveer

We made an offer on a 2022 Kia Sorrento plug-in hybrid, only to find at the last minute that there were more than $2100 in "Accessory" fees, including an undercarriage coating we had not asked for and more only to find at the last minute that there were more than $2100 in "Accessory" fees, including an undercarriage coating we had not asked for and more than $500 in a recovery tracker. (I can understand why a dealer would want to install a recovery tracker when they're financing the car, so they will always be able to locate and repossess a car when someone has not paid their bill. But for customers who are paying cash for the car, it's completely irrelevant.) When we complained about these fees we were told that they are totally standard protections, in the best interest of the customer, etc. Very disappointing. They did apologize at least for not having mentioned anything about the extra fees until it was time to pay for the car. Another customer wound up buying it. More

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Very easy to work with . Great prices. And no pressure from the sales man at all(Logan). A really nice kid. Would definitely recommend them . Great prices. And no pressure from the sales man at all(Logan). A really nice kid. Would definitely recommend them . More

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It was very pleasant to work with Logan and Autumn. I always felt like they were attentive my needs! Great experience at Bob Rohrman Kia! I always felt like they were attentive my needs! Great experience at Bob Rohrman Kia! More

by PETERDYLIACCO Verified Customer Verified Customer

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He’s very nice young. He make sure all of my questions were answered. He took very good care of me. He make sure all of my questions were answered. He took very good care of me. More

by SHOULIU123 Verified Customer Verified Customer

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They had wonderful customer service. And they were very thorough when it came to explaining all the warrantees. They were very helpful And they were very thorough when it came to explaining all the warrantees. They were very helpful More

by CORCORANROSE20 Verified Customer Verified Customer

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Absolutely the most frustrating and time consuming transaction I have ever had at a dealership. I purchase all of our corporate vehicles and have purchased nearly 100 in the last 4 years and have nev transaction I have ever had at a dealership. I purchase all of our corporate vehicles and have purchased nearly 100 in the last 4 years and have never had a dealership make the transaction so difficult. Vehicle was as expected and I was happy with the end result. More

by TLOVISA Verified Customer Verified Customer

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Logan was easy to work with and was concerned with my concerns as well! We will be back! concerns as well! We will be back! More

by LBJ Verified Customer Verified Customer

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Great customer service. They worked with me on down payment and monthly financial payments I was comfortable with. They went above and beyond. They worked with me on down payment and monthly financial payments I was comfortable with. They went above and beyond. More

by DUSTINHARVEY1 Verified Customer Verified Customer

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Great customer service. Very helpful! Work with me to get comfortable price and down payment Very helpful! Work with me to get comfortable price and down payment More

by DUSTINHARVEY1 Verified Customer Verified Customer

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The dealership was adequately staffed, customer friendly, and provided a great sales environment. The whole process went quickly without making me feel rushed to purchase or delayed in completing the sale. and provided a great sales environment. The whole process went quickly without making me feel rushed to purchase or delayed in completing the sale. More

by PSLANDESS Verified Customer Verified Customer

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