Lola Vavrica | Page 2

I have purchased many cars and this purchase experience was the best ever! Lola was very easy to deal with and my deal was completed within minutes, vice hours in the past. Lola went over all aspects of my was the best ever! Lola was very easy to deal with and my deal was completed within minutes, vice hours in the past. Lola went over all aspects of my 328i convertible. To put it simply, "this lady knows her stuff". Thanks Lola. Tom Bush is very luck to have her represent his company. I would also like to thank Rick Novak, the sales manager. Dealing with him was a pleasure. I would highly recommend this dealership, Lola and Rick to anyone wishing to purchase a BMW. Additionally, I would like to add that all of the facilities, showroom, service department, etc, are all top notch. As for the car, my first BMW, what a dream to drive, when my wife will let me behind the wheel. If additional information is needed, feel free to call me, Jim Reed, 904 226 9842. More

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we leased a vehicle in 2008. May 2011 it was time to consider another vehicle which immediately caused a stressful situation. Had made contact with Lola in 2010. She was very pleasant, excited yet relax consider another vehicle which immediately caused a stressful situation. Had made contact with Lola in 2010. She was very pleasant, excited yet relaxed which in turn relaxed me. She conveyed a no pressure, Im here when and if you need me sort of message. In May 2010 I walked in to Tom Bush Orange Park headed directly for Lola. She greeted me as if we were old friends. Everyone smiled and greeted everyone it was such a relaxed atmosphere. Open floor plan the employees seemed to be happy with their jobs and just overall glad to be in the office. Immediately sat down with Lola and boy, she just took over. Asked me what I wanted... then she got to work. Next thing I know its a go!!! It was such a pleasant experience. Their is such a supportive staff. It was such a wonderful feeling. That was the best experience I ever had in a major purchase. We are happy and love the BMW Orange Park location. The sales team, service department are wonderful, pleasant, helpful. Its as if you are a part of their immediate family. Needless to say, BMW has a customer for life. Lola is a beautiful person through and through. She was diligent and focused on making the 328i our own. Thank you. More

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I first contacted this dealership in response to my online search for a BMW convetible. Lola Vavrica responded to my online inquiry promptly and provided good information about the specific model I wa online search for a BMW convetible. Lola Vavrica responded to my online inquiry promptly and provided good information about the specific model I was seeking and the available inventory. I set up and appointment to meet with her. She arranged for a test drive and was very helpful in finding the perfect car. Unfortunately, the car I ultimately selected was sold minutes before I was going to make the purchase. Despite this set back, Lola was able to put the arrangements in place to provide an alternate vehicle that also met my requirements. It was a pleasure working with Lola and Rob, the businees manager. I was also impressed with the service facility and the efficiency ith which the dealership operated in every phase of my exploration and purchase process. Everyone was very accomodating and friendly. I look forward to a long an happy experience with the people at Tom Bush BMW. More

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