Lori Hammond | Page 2

The entire Conicelli staff, led by Lori Hammond and Jeff Nally were extremely courteous, friendly and cooperative throughout the entire selling process. They worked with my wife and I to achieve the best d Nally were extremely courteous, friendly and cooperative throughout the entire selling process. They worked with my wife and I to achieve the best deal possible for our new Toyota Sienna, while assuring our complete satisfaction. We highly recommend this dealership and had no reservations traveling nearly 50 miles to get our vehicle from here, even when we had three Toyota dealerships within 10 miles of our home! More

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Today I purchased a Highlander from Conicelli Toyota. Each step that I took towards purchasing this vehicle was completed with staff that was clearly customer focused. Lori and TJ solved each and every Each step that I took towards purchasing this vehicle was completed with staff that was clearly customer focused. Lori and TJ solved each and every problem that I presented them with with knowledge, understanding, patience, and sensitivity to my needs. Using Conicelli's internet website, a novel based approach for me, was made easy with the direction of TJ. TJ supported, guided and appraised me as he introduced me to Car Buying 101 via the internet. I was encouraged to take my time research each and every car that interested me to assure that i was making an educated decision. Once I decided on the type of car that would serve my purpose now and in the future, I was introduced to Ray Hoisington who made the process of purchasing the car cost-effective. Ray collaborated with me and was motivated to see me drive away in a "new Highlander". Finally, Joe Sabatini finalized my car buying adventure in a most professional manner making sure that I understood Conicelli's obligations to me, the customer. The fact that Conicelli service was totally customer focused will definitly make me a loyal customer. When it comes to car buying I would recommend Conicelli Toyota to my friends, coworkers and relatives. More

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Gerald Davis Phila. Pa Greetings,I am writing this Gerald Davis Phila. Pa Greetings,I am writing this letter to commend Conicelli Toyota for a excellent buying experience. As a frequent customer o Gerald Davis Phila. Pa Greetings,I am writing this letter to commend Conicelli Toyota for a excellent buying experience. As a frequent customer of Nissan& Toyota Conicelli and having bought a total of eight vehicles, I believe that this was one of my best experiences. I would like to send a special thanks to Mr Bisch for his excellent customer service skills. Mr bisch handled all my questions and concerns with the highest level of professionalism & concern, which made the buying experience more pleasurable. Not only did he provide in house customer service he made several follow- up calls to see if there were any other concerns or questions I may have had. I cannot say enough about this buying experience. So often we voice our complaints but not our compliments. Again I say thank you to the Toyota Conicelli Team for all the services provided. I am encouraged to pass this buying experience on to friends and family and will definitely be a long term customer. Thank you,Lori Hammond, Steve Knicks and especially Mr Bisch for top notch service. Sincerly, Gerald Davis More

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