

Lori President
Customer Advisor & Product Specialist
Easterns Automotive Group of Alexandria
611 S Pickett St
Alexandria, VA 22304
Dealership Experience
1 yr, 4 mos
Industry Experience
1 yr, 4 mos
Specialties & Trainings
Car Sales (Certified: Mazda and Mishibishu)
14 Reviews
Write a Review14 Reviews of Lori President
September 21, 2025
This was by far the most frustrating and unprofessional car buying experience I've ever had. The salespeople were incredibly rude, dismissive, and completely non-responsive to my questions or concerns. It car buying experience I've ever had. The salespeople were incredibly rude, dismissive, and completely non-responsive to my questions or concerns. It felt like they just wanted to rush the sale and move on, with zero regard for customer service. I was forced to buy an appearance package I didn’t want, and they refused to negotiate or even explain it properly. To make matters worse, the car they sold me had a visible dent — which they brushed off — and came with locking wheel nuts but no key to remove them. When I brought it up, they acted like it was my problem now. Once they had my money, any communication or support completely vanished. I’ve never dealt with such a careless and dishonest dealership. Avoid this place at all costs. You deserve better. More
Other Employees Tagged: Nathan Beard, Zee
September 11, 2025
Went into this location today and I received superior service from Axel. His customer service and patience was beyond amazing. He made sure that when I left today I was in a vehicle. Thank you for everyt service from Axel. His customer service and patience was beyond amazing. He made sure that when I left today I was in a vehicle. Thank you for everything my experience with Easterns today was phenomenal. Keep up the great work Axel! More
Other Employees Tagged: Axel Ricciarelli
August 31, 2025
I truly appreciate the great job Lori did, and I would highly recommend her to anyone looking for an MG car. She is reliable, approachable, and goes the extra mile to ensure a positive experience. highly recommend her to anyone looking for an MG car. She is reliable, approachable, and goes the extra mile to ensure a positive experience. More
August 29, 2025
Excellent service and fantastic communication as I was purchasing the vehicle from out of state. I wouldn't hesitate to purchase from them again. purchasing the vehicle from out of state. I wouldn't hesitate to purchase from them again. More
Other Employees Tagged: Ahmad Sameer Zia
August 09, 2025
Axle was straightforward and to the point which I appreciated. I certainly recommend him as an excellent guide through the car buying process. I have bought my last two cars from this location and ha appreciated. I certainly recommend him as an excellent guide through the car buying process. I have bought my last two cars from this location and haven’t had a problem at all thus far. Great team, great service. More
Other Employees Tagged: Axel Ricciarelli
August 04, 2025
Great sale person. Effortless and amazing process. I would recommend. They are str8 to the point. Willing to work with all kinds of credit. Effortless and amazing process. I would recommend. They are str8 to the point. Willing to work with all kinds of credit. More
Other Employees Tagged: Thuan Tran
July 21, 2025
I had a great experience working with Lori during my car purchase process. She was professional, patient, and made everything smooth and stress-free. She answered all my questions and made sure I understood purchase process. She was professional, patient, and made everything smooth and stress-free. She answered all my questions and made sure I understood every step. I’m very happy with the service I received. Highly recommend Lori! Thank you❤️ More