It was a great experience from beginning to end.
Lorne had me feeling comfortable and at ease, which was the selling point for me.
Lorne had me feeling comfortable and at ease, which was the selling point for me.
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by RAYMONDVILLAGRAN
Verified Customer
Verified Customer
May 20, 2025 -
Mazda of Claremont responded
Thank you so much for your kind words! We're thrilled to hear you had a great experience from beginning to end. Lorne will be especially happy to know he made you feel comfortable and at ease—that kind of trust means everything to us.
We truly appreciate your support and hope to see you again down the road!
Lorne was very helpful and explained everything quite
clearly .Good good good good good good good good good good good good good good
clearly .Good good good good good good good good good good good good good good
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by bwirtz55
Verified Customer
Verified Customer
May 05, 2025 -
Mazda of Claremont responded
Thank you for your feedback! We're glad to hear that Lorne was helpful and provided clear explanations. We appreciate you taking the time to share your experience and look forward to assisting you again soon!
Lorne was extremely helpful, and professional without
being pushy. He listened to our needs and wants and really helped us locate the perfect vehicle. I appreciated his ability to negotiate with us and h
being pushy. He listened to our needs and wants and really helped us locate the perfect vehicle. I appreciated his ability to negotiate with us and helped us save on our final offer.
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by dan.mariscal
Verified Customer
Verified Customer
Apr 28, 2025 -
Mazda of Claremont responded
Thank you for sharing your experience! We’re so glad to hear that Lorne was able to assist you in finding the perfect vehicle while providing the helpful and professional service you deserve. It’s great to know he made the negotiation process smooth and helped you save on your final offer.
We truly appreciate your feedback and hope you enjoy your new vehicle. We look forward to assisting you again in the future!
The process was smooth and everyone was extremely
helpful. I appreciate the help with getting me into my new truck. By the way, the paperwork process with the desktop electronic review/signing was
helpful. I appreciate the help with getting me into my new truck. By the way, the paperwork process with the desktop electronic review/signing was awesome!
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by eferdman
Verified Customer
Verified Customer
Apr 28, 2025 -
Mazda of Claremont responded
Thank you for your kind words! We’re so glad to hear that the process was smooth and that our team was able to assist you in getting into your new truck. It’s great to know you enjoyed the electronic review and signing process — we’re always looking for ways to make things more convenient for our customers.
Enjoy your new truck, and we look forward to working with you again in the future!
Incredible experience and so unlike the standard
protocols for many other dealerships. From the time we first stepped on the lot Lorne Sallis was welcoming, cheerful and very helpful. We have never
protocols for many other dealerships. From the time we first stepped on the lot Lorne Sallis was welcoming, cheerful and very helpful. We have never owned a Mazda before but have found the CX-90 to be over the top in meeting our needs. Fantastic piece of engineering and extraordinary design flair. Lorne spent significant time with us in test driving, color choice and the trim/model evaluation up until the closing time of the dealership. Claremont competed with another dealership for the same exact car and the final offer from Claremont the next day exceeded our expectations. Arash Himmat in Finance completed the paperwork with us in a very timely manner without the expected high pressure tactics. He was professional & courteous, as well. When all was complete, Lorne gave as a tour of the dealership and introduced to many of the staff in Service, Parts and the Detailer for the facility. We were amazed. Thereafter, Lorne reviewed all the features of the vehicle including the tech operations and compatibility with our iPhones. By the time we were done we were confident on how to safely operate the vehicle on our return home. The staff, including management support at the highest levels, work as a strong team and are valued as they strive to meet every customer expectation. Do yourself a favor and check out the Mazda line of products at this dealership. You’ll be happy you did. We are now Mazda fans for life!!
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by betsyp75
Verified Customer
Verified Customer
Apr 28, 2025 -
Mazda of Claremont responded
Wow! Thank you so much for your incredibly kind and detailed review. We are absolutely thrilled to hear about your fantastic experience with Lorne, Arash, and the entire team at Mazda of Claremont. It’s wonderful to know that we were able to exceed your expectations and make your first Mazda experience a memorable one.
We take great pride in the quality of our vehicles and the service we provide, and it’s so gratifying to hear that you’re now a Mazda fan for life! Your feedback means the world to us, and we’ll be sure to pass along your compliments to everyone involved.
Enjoy your new CX-90 — we hope it continues to exceed your expectations. We look forward to serving you again in the future!
Clean, professional, and comfortable.
Patient employees. They get the job done! Thank you for the beautiful car.
Patient employees. They get the job done! Thank you for the beautiful car.
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by THAOISM
Verified Customer
Verified Customer
Apr 22, 2025 -
Mazda of Claremont responded
Thank you for your wonderful feedback! We’re so glad to hear that you had a professional, and comfortable experience with us. Our team works hard to ensure everything goes smoothly, and it’s great to know we met your expectations. Enjoy your beautiful new car, and thank you for choosing us!
Lorne was friendly, helpful and professional throughout
the whole buying process. Had a great experience here. Thank you!
the whole buying process. Had a great experience here. Thank you!
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by stellawu943
Verified Customer
Verified Customer
Apr 22, 2025 -
Mazda of Claremont responded
Thank you for the great feedback! We're so glad to hear you had a positive experience with Lorne—he truly goes above and beyond to make the car-buying process smooth and enjoyable. We appreciate you choosing us and hope you’re loving your new vehicle. Thanks again!
The experience was a pleasant one.
Lorne and Arash made getting my vehicle a breeze!
Lorne and Arash made getting my vehicle a breeze!
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by rdespart
Verified Customer
Verified Customer
Apr 09, 2025 -
Mazda of Claremont responded
Thank you for the great feedback! We’re so glad to hear that Lorne and Arash helped make your car-buying experience smooth and enjoyable. That’s exactly the kind of service we strive to provide every day. Congrats on your new vehicle, and welcome to the family—we’re always here if you need anything down the road!
Lorne was an incredible representative.
Trustworthy, cared about our needs and worked on our behalf.
Trustworthy, cared about our needs and worked on our behalf.
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by TIMTKOCH
Verified Customer
Verified Customer
Mar 10, 2025 -
Mazda of Claremont responded
Thank you for sharing your experience! We're so glad to hear that Lorne provided you with trustworthy service and truly cared about meeting your needs. We’re proud to have him on our team and appreciate your kind words. If you ever need anything else, we’re here to help!
Amazing team members
have the necessary know-how and
assisted me with making my final decision
Not pushy at all but instead letting me take all the time
assisted me with making my final decision
Not pushy at all but instead letting me take all the time
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by Ash
Verified Customer
Verified Customer
Mar 05, 2025 -
Mazda of Claremont responded
Thank you so much for your feedback! We’re thrilled to hear that our team was able to assist you without any pressure, allowing you to make a confident decision. It’s great to know that their expertise made a positive impact on your experience. We appreciate your trust in us and look forward to serving you again in the future!