Geovany Castenada

Mazda of Claremont responded

It’s wonderful to hear that our team made you feel welcome from the moment you arrived. We’re glad everyone took the time to introduce themselves, check in, and offer their assistance. Thank you for recognizing the hospitality of our team and for sharing your experience with us!

Mazda of Claremont responded

Thank you for sharing this! We’re so glad our team made you feel welcomed, took the time to answer your questions, and helped with what you needed throughout the process. Most of all, we love hearing that you left feeling happy in your new vehicle! Congratulations on your new car, and thank you for choosing us. We truly appreciate you taking the time to share your experience!

Mazda of Claremont responded

Thank you for sharing this, and congratulations on your first Mazda! We’re so glad our team was helpful and made your experience a great one. Buying your first Mazda is an exciting milestone, and we’re happy you felt well taken care of along the way. Thank you for choosing us for such an important first experience with Mazda. We hope you’re loving your new car and enjoying every mile!

Mazda of Claremont responded

Thank you for the wonderful feedback! We love hearing that while you already appreciate the cars, the customer service made an even bigger impression. Taking great care of our customers is what we strive for, so your recommendation means a lot to our entire team. Thank you for choosing us and for taking the time to share your experience!

Mazda of Claremont responded

Thank you for sharing such an incredible review! Hearing that this was your best car-buying experience ever means a lot, especially after you took the time to compare us with other brands and dealerships. We’re thrilled Geovany made your test drive comfortable and informative, even taking the time to look up answers and let you experience the car in the ways that mattered to you. We also really appreciate your comments about Richard. His willingness to sit down with you, walk through different finance and lease options, and respect your decisions without pressure is exactly the kind of experience we want to provide. And we love that you noticed his approach as our General Manager, it says a lot when leadership is willing to be directly involved with customers. Arash also deserves a big thank-you for making the finance process quick and straightforward and for respecting your decisions without any pressure. We’re glad the entire team made you feel valued as a customer rather than simply part of a transaction. And Geovany going the extra mile at delivery, making sure your new Mazda was immaculate, walking you through the features, and helping you get connected to the MyMazda app, was the perfect way to finish the experience. We’ll be sure to share your kind words with Geovany, Richard, and Arash. Thank you for trusting Mazda of Claremont and for the incredibly thoughtful recommendation. Congratulations on your new Mazda, and we hope you enjoy every mile!

Mazda of Claremont responded

Thank you so much for your wonderful feedback! It’s great to know that our team provided excellent care throughout the process and helped make your experience enjoyable for the whole family. We’re especially happy to hear that your kids had fun exploring the showroom too! Thank you for choosing us, and congratulations on your new vehicle. We hope you and your family enjoy every mile!

Mazda of Claremont responded

Thank you for your wonderful review! We're glad to hear our team kept you informed throughout your visit by providing an accurate wait time and delivering on that promise. We're also happy you were able to relax comfortably in our lobby while your vehicle was being serviced. We appreciate your kind words and look forward to providing you with another smooth and efficient experience in the future!

Mazda of Claremont responded

Thank you so much for sharing your experience! We’re thrilled to hear that your visit to Mazda of Claremont was excellent from start to finish. It’s great to know Geo provided kind and helpful service, and that Amiir worked with you to find a price you felt comfortable with, that’s exactly the experience we strive to deliver. We truly appreciate your recommendation and your kind words. Enjoy your vehicle, and thank you for choosing Mazda of Claremont!

Mazda of Claremont responded

Thank you for your feedback! We’re so glad to hear the team at Mazda of Claremont was able to make the process extremely fast and get you into your brand new car in about an hour. Making the experience smooth, efficient, and enjoyable is always our goal. Congratulations on your new vehicle, and thank you for choosing us!

Mazda of Claremont responded

Thank you for your feedback! We’re glad to hear that everyone you interacted with at Mazda of Claremont was pleasant and helpful throughout your transaction. Providing friendly, supportive service is always our goal. We appreciate your kind words and look forward to assisting you again!