Dealership Experience
5 yrs, 11 mos
Industry Experience
23 yrs
749 Reviews
Write a Review749 Reviews of Lorri Schofield
May 02, 2024
Service desk needs to acknowledge each person upon arrival in a prompt manner despite race. I believe we’re all paying for whatever services we are there for.so each person should be appreciated. Tha arrival in a prompt manner despite race. I believe we’re all paying for whatever services we are there for.so each person should be appreciated. Thank you. This was not my first time experiencing this issue. More
May 02, 2024
I am continually surprised at how long it takes for service. I had an appt. for a state inspection and it took two hours. Granted I am not a mechanic, but I have owned cars for 40 years and a state i service. I had an appt. for a state inspection and it took two hours. Granted I am not a mechanic, but I have owned cars for 40 years and a state inspection shoudln't take 2 hours. Everyone is nice, the video is a nice feature, the waiting area is great, the time it takes for service is always too long. More
Other Employees Tagged: Robert Hering, Donna Coppola , Jay Trabucco
May 02, 2024
I am always pleased with their service. I like the fact that a video is sent letting me know what has been done and an overall look and explanation of the work that has been done. I like the fact that a video is sent letting me know what has been done and an overall look and explanation of the work that has been done. More
Other Employees Tagged: Dylan Gallagher
May 02, 2024
Lorri was super accommodating and helpful. She squeezed me in to a very busy saturday without an appointment and secured me a courtesy vehicle for the day with no issue. Thanks Lorri! She squeezed me in to a very busy saturday without an appointment and secured me a courtesy vehicle for the day with no issue. Thanks Lorri! More
Other Employees Tagged: Dylan Gallagher
May 01, 2024
Russ was great, the way everything was handled from drop off to pick up. Big plus is a loaner even the dealership where I bought my car wouldn’t offer a loaner. Big praise for Werner off to pick up. Big plus is a loaner even the dealership where I bought my car wouldn’t offer a loaner. Big praise for Werner More
Other Employees Tagged: Russ at service
April 29, 2024
Great customer service. ..repairs completed as promised and on time. Love working with these folks! ..repairs completed as promised and on time. Love working with these folks! More
Other Employees Tagged: Dylan Gallagher
April 28, 2024
Lori was very knowledgeable and helpful. She let me know about the special deal on tires even though mine would still pass inspection. She let me know about the special deal on tires even though mine would still pass inspection. More
Other Employees Tagged: Dylan Gallagher
April 20, 2024
Always helpful and responsive to customer concerns. They make themselves available for maintenance appointments and concerns. They make themselves available for maintenance appointments and concerns. More
Other Employees Tagged: Donna Coppola, Dylan Gallagher , Russ Ouelette
April 16, 2024
I always appreciate the service at Werner. The appointments are easy to set up and the service time is efficient. I appreciate the videos of the service for follow up as well. The appointments are easy to set up and the service time is efficient. I appreciate the videos of the service for follow up as well. More
Other Employees Tagged: Michael Heintz, Donna Coppola, Dylan Gallagher , Jay Trabucco

